Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

November 5, 2023

I would be happy to help you write a review for a helpful and kind CJdropshipping agent in English. Here's a review you can use:

"I had the pleasure of working with Livinia a CJdropshipping agent who went above and beyond to assist me. Their kindness and willingness to help were truly exceptional. They made the entire process smooth and efficient. I highly recommend their services and look forward to working with them again in the future."

Sassouvicky
Canada
8 months using the app
February 27, 2024

I have had the pleasure of working with Roxane and I cannot express enough my satisfaction with her exceptional service. From the beginning, Roxane has shown remarkable commitment and dedication, ensuring that all my needs were met efficiently and professionally. Her attention has made my experience with CJdropshipping flawless. Without a doubt, she deserves more than a 5-star rating. Thank you for everything, Roxane!

Sali Bazar
Spain
About 1 month using the app
January 22, 2024

I have a really good overall experience with CJ support. They are very quick and you can solve any problem in minutes. I would like to give a special shout out to my agent Bonnie who is very professional and quick.

ShopVintoria
United States
4 months using the app
June 10, 2022

Thanks to Sveta for the precious help. She responded quickly and kindly. Also thanks to CJ for the easy order fullfilment

Mildano Sonnenbrillen
Germany
9 months using the app
September 10, 2022

I had issues with my orders and I couldn't sync is it. Then I asked the friendly AdaQiu from the Customer Support. She helped me so much that it took me only some seconds to fix it.

FreshScreen
Switzerland
9 months using the app
Edited March 5, 2024

The customer service is really good and replies immediately. Thanks for Billy for the good service.

Phoenix
Egypt
About 2 months using the app
January 18, 2024

The support I received from Suki Huang is amazing. She solved an issue for me super quickly. She is really nice and capable. Problem is solved; everything is working. I am super happy. Thank you, Suki!

Movez
Germany
4 months using the app
June 6, 2023

Great experience, I am relatively new and Lydia was very helpful in tending to my enquiries and needs and assisting me with what I needed to do, with relatively quick response as well! She even gave me product recommendations, which I appreciate. Thanks again! :)

Kloudies
Singapore
9 months using the app
October 24, 2023

Used AliExpress before and then started with CJ. I love the platform and especially the helpful support 24/7. Shout out to Bonnie who is doing such an amazing job and always helping me out, when I have trouble as a beginner.

MissComfy
Austria
8 months using the app
January 26, 2023

My agent Cristina was incredibly helpful, courteous, and responded promptly about my product sourcing inquiry. I hope to work with them more in the future.

Lumylumi
Canada
9 months using the app