Reviews (9,602)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

June 4, 2020

Great app and very useful for sourcing. Fast communication and very helpful agent which will help you with all your questions. In my case, Stella which helps me everyday with my questions!

Sweatfit.nl
Netherlands
About 1 year using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 1, 2023

Spoke with Susie Zhou. Very good help. Walked me through all the required steps and made it as easy as possible. This is the type of customer service that I would like to receive everywhere u go

Safe Travels Clothing Co.
United States
About 1 year using the app
June 11, 2023

Mrs Chandy Chen is the best personal agent. She or her team answer me very quickly 24/7 to solve my problems. CJ is a very good dropshipping partner!

whiteolives.de
Germany
About 1 year using the app
June 9, 2021

First time using this service. Abby Lu...what a great customer service. By far the best agent i have spoked with. All of my problems and concerns are now solved as she explained everything step by step. Thank you dear and well done. Definitely recommend.

Summer Must
Cyprus
About 1 year using the app
CJDropshipping replied June 9, 2021

Thank you for your feedback! Your approval is our motivation.

November 30, 2023

I am using CJ to fulfill my orders, and Lea Zhang is the person who directly supports me. She always answers questions quickly and accurately, and I always get what I need.

Dream Hero UK
Estonia
About 1 year using the app
January 8, 2022

I'm ver satisfied with the assistance of CJDropshipping agent Ada Qiu. Quick and accurate responses. I recommend using this service.

AfkaBoutique
United States
About 1 year using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

September 6, 2021

Once you get how it works, your business flow will go easy! Everything has been improved to make it easier for the user. Customer service is always available!

Cuppio
Canada
About 1 year using the app
CJDropshipping replied September 7, 2021

Thank you for your feedback! your approval is our motivation.

July 15, 2022

Great Support experience whit Violet Agent she help me to an error with the backend of Cj dropshipping

Carmadea - Home Decor
Italy
About 1 year using the app
Edited October 31, 2020

One thing is sure that Danny is the best agent.You cant lose him.I am 100 % satisfied with his work.

Jooosy
United States
About 1 year using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited May 16, 2023

I am satisfied with CJ Dropshipping services. I am really impressed with their prompt replies. One day, on a sunday night, I have texted them at 9:30pm Paris Time and they answered in a minute. Very thankful for their team. I get to be in touch with Sky Liu, Bruce Lin, Mary Li and Cristina Chen ; and want to thank them very much for their support.

Modern Glow
France
About 1 year using the app