Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

June 10, 2020

Great and fast service and fast sourcing. Also good delivery time to my customers in The Netherlands and Belgium.

Cookingtrends.nl
Netherlands
8 months using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 12, 2024

I had issues with fulfilling my order and I got in contact with Arlene on the customer service section, she paid attention to my issue and she sorted out all everything. It made me rely on the ability of CJ dropshipping.

Calmcurves
Canada
2 months using the app
August 6, 2023

Amazing Supplier! I wish they would process orders a little bit faster.

But Their Agent Zoey Is amazing! Helped me with amazing customer service proficiency and professional

Petsie-Care
United Arab Emirates
8 months using the app
January 18, 2022

Great customer service, Tiffany Zhao is my agent and she has helped me tremendously. Always follows up on time and comes back with valuable information and solutions

Vets Sleep
Canada
8 months using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.

November 13, 2023

Love Cj dropshipping and my agent Royce Zhang

URFINEST
United Kingdom
8 months using the app
October 17, 2023

Very helpful personal agent (Leila) that is very responsive and understanding of any questions that I have. Good to have a support that is readily available and reactive.

Pet Pantry
Switzerland
8 months using the app
January 14, 2024

Ubelieveble how fast he repsonses and how Percise.

Bonatua
Switzerland
5 months using the app
August 10, 2022

Saturn is a helpful and nice customer service. He helped me to handle the orders. His support is great!

Cucciolotti Belli
Italy
8 months using the app
September 12, 2023

I am blessed by direct contact with my favorite Agent ( Kris ) . Every time I have issues to make order, Kris always makes it so easy for me to understand. When Kris is available on chat, I have less stress to worry about. Thank you Kris for your support.

Jainez Home
United States
8 months using the app
March 25, 2021

Vivi is a great agent. She helps quickly would really recommend CJ. Great experiance. Defenitly worth the switch to CJ.

clenson
Netherlands
8 months using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.