Reviews (9,611)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

October 26, 2023

The customer service is great and very forward coming. My service agent Luna has already helped me a lot.

Dentidrip
Austria
About 1 year using the app
June 30, 2022

Really thankful for cj, it helps me fulfill my order easily although I am overseas. My agent is great, he helps me a lot about the problem of my orders, they even customizes the SKU for me that I wish to make the item to be sold in seperate parts.

cottagestherapy
United States
About 1 year using the app
Edited November 20, 2023

A great app for dropshipping. The customer support is great. Isla Wu, my agent on CJ helped me save with coupons and is always available for any kind of support.

12Repz
Canada
About 1 year using the app
November 16, 2023

I want to thank you for the work done by your employee Janet. Efficient service and quick resolution.

Thank you

SpencerFashion
Luxembourg
About 1 year using the app
February 28, 2023

Thank you to the entire CJ agent team: they are always available for any questions and respond quickly.

WomenMood
Switzerland
About 1 year using the app
January 25, 2022

Great assistance from Mix Huang. I would recommend using CJ, great customer service and help for people who are new to the app

the fuzzles
Australia
About 1 year using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

November 22, 2023

The agent called Nancy is amazing, she supported me whole the way of the dropshipping journey.

Amazing support. And I love how she is always on time and trying and doing her best to support all of my orders timely. I would love to use CJ droppshipping from now on with her support at all times.

Otimo
Japan
About 1 year using the app
Edited April 28, 2023

good dropshipping services. i really recommend it. grate items and great support. fast shipping too. thank you Mrs. Winnie for the good support

Orgnz Store
United Arab Emirates
About 1 year using the app
January 7, 2021

This app does everything: Sourcing, Finding Winning Products, Fulfillment and Custom Packaging. You get a personal agent (in our case Yuki), who gives her/his best to help you out in any question. We really like working with CJ. Sometimes there is a language barrier and small misunderstandings, besides that we are very satisfied with the service.

Gentlemen's Shop
Germany
About 1 year using the app
CJDropshipping replied January 7, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 6, 2023

I had the pleasure of working with Roxane on the CJ platform, and I must say, she has been incredibly helpful throughout the entire process. Her support and guidance have been invaluable, and she consistently provided fast responses to all my inquiries. Roxane's dedication and professionalism truly made a difference, and I highly recommend her services to anyone in need. Thank you, Roxane, for your exceptional assistance!

CozyItem
Saudi Arabia
About 1 year using the app