Reviews (9,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.
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My first 5 orders were a nightmare with CJ. They don't know the suppliers stock until after your customer orders the product. My store's very first order was out of stock and I had to refund the money. Second order was out of stock and luckily the customer accepted an alternative which thankfully was in stock. 3rd order was fine. 4th order was a cat pin and CJ sent me a pic saying the colors look nothing like the photo. 5th was in stock thankfully. Every out of stock order CJ suggested something that looked nothing like what they ordered. I deleted every CJ product from my store and I'm just going to use another reliable app I use for my other store that has never let me down. Having CJ products gives me anxiety because I keep losing money because of them. Good riddance.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Do not join this company. After I put over 1000 products in my store the sales started, it turns out they do not have the products in stock. My customer ordered a product in the store, and after 4 days they inform me that the product is not in stock.
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I am new to the platform and am loving it so far. A big thank you to Tiffany Zhao who took the time to help me better understand how to use CJ. Thank you
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Worst dropshipping app, they get out of stock for your orders, they can remove any item from their site without even informing and you can ruin your business if you get so many order for that product which they remove. Their agent don't reply on time, and they need a huge time in fullfilling the orders also. They have some shipping options, which are worst then AliExpress, and don't deliver the item in even 3-4 months. Also they rarely refund for any order even if it is there Mistake, and for the orders for which they have to refund, they just take a lot of time to refund it. I will not recommended anyone to use this app, you must use EPROLO Dropshipping app instead this which is a lot better than this CJ dropshipping. You will make your life a lot easier by using Eprolo dropshipping app.
Hi, we're so sorry for the trouble caused to you. For any problems, you can send a message to our chatroom (https://chat.cjdropshipping.com/#/newChat) or send an email to support@cjdropshipping.com for help. Thank you for your patience.
Best dropshipping platform by a mile! What sets it apart is the absolutely spot on 24/7 customer assistance. I'd like to thank Cristina in particular for her patience and understanding.
Hopefully to many years of working together, cheers!
Andrea
I started a new online business and have been using CJ dropshipping. Bruce has been very helpful and a great support to me. There are also amazing products and everything has been really smooth so far. I am in the early stages of my business but it has been a great journey so far.
I recently had the pleasure of receiving exceptional help from Angel at CJ She guided me step by step through the entire process, ensuring that I had a clear understanding of the platform's features for setting it up with Shopify, making it easy for me to follow along.
What impressed me most about Angel was her unwavering patience. She patiently addressed all my concerns, no matter how small or repetitive they may have seemed. thank you so much Keep up the good work.
I have delisted all products from CJ Shipping. They have taken over a week to ship several orders with no communication. We had to submit a request asking why it has not shipped. They just say 'oh, sorry, it will ship in a few days' .
I enjoyed speaking with Connie Jin and Stine Zhou. Stine is my agent but some times Connie help out which is awesome to get fast response. They were able to solve my concerns quick and easy to talk to. One of the CJ listings say they have black and white available but when I did a test run purchase for my store, someone from CJ message me (myself as my customer) saying they don't have white anymore. I don't feel comfortable to have a supplier message my customers and it creates complication and perhaps lack of customer satisfaction. So I requested my agents to help me double check on inventory on color and style before I officially launch my website.
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muito dificil conectar pedidos da loja com o cj dropshiping