Reviews (9,237)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

July 3, 2023

I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers

Glassesofsweden
Sweden
4 months using the app
Edited September 9, 2023

Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!

APE'S HUT
Romania
4 months using the app
September 13, 2023

Im very pleased with CJdropshipping. They have a lot of products and easy to talk to agents that help around the clock. My personal agent June helps me with everything I ask for and does her best to help a new dropshipper. Looking forward to continue working with you guys.

Babysekken
Norway
3 days using the app
July 3, 2023

The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better

Shamala Store
United States
3 months using the app
June 4, 2020

One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.

Homerlies
Singapore
3 months using the app
CJDropshipping replied June 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 22, 2020

They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.

UrbanWearOutsiders
United Kingdom
3 months using the app
CJDropshipping replied December 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 16, 2022

The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!

Gamian
Germany
3 days using the app
CJDropshipping replied March 16, 2022

Thank you for your feedback! Your approval is our motivation.

April 10, 2023

Il nome del mio agente è Robert yung e a qualsiasi ora mi risponde e mi aiuta fino alla fine veramente contento

ITALSIMO
Italy
3 days using the app
April 25, 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaica
3 days using the app
July 17, 2023

I am about to create a dropshipping shop and i have Chandy Chen as a agent and she is very available and kind. She answer at all my question it's really cool to work with her

Ma boutique
France
3 months using the app