Reviews (9,343)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

November 4, 2023

I have delisted all products from CJ Shipping. They have taken over a week to ship several orders with no communication. We had to submit a request asking why it has not shipped. They just say 'oh, sorry, it will ship in a few days' .

Palm Beach Outlet Shop
United States
7 months using the app
April 9, 2022

I enjoyed speaking with Connie Jin and Stine Zhou. Stine is my agent but some times Connie help out which is awesome to get fast response. They were able to solve my concerns quick and easy to talk to. One of the CJ listings say they have black and white available but when I did a test run purchase for my store, someone from CJ message me (myself as my customer) saying they don't have white anymore. I don't feel comfortable to have a supplier message my customers and it creates complication and perhaps lack of customer satisfaction. So I requested my agents to help me double check on inventory on color and style before I officially launch my website.

Divine Molds
United States
7 months using the app
CJDropshipping replied April 13, 2022

Thank you for your feedback! Your approval is our motivation.

October 24, 2023

muito dificil conectar pedidos da loja com o cj dropshiping

ASAPP MALL
Brazil
7 months using the app
November 5, 2023

Great assistance, fast and accurate! I recommend it for now!

OneDecHome
Germany
7 months using the app
June 18, 2021

I used this app for my dropshipping store. It was little hard in the starting to understand the process. My mentor Nico Zhang is very helpful. Clarified all my doubts with patience. Used this app for sourcing few of my products. Looking forward to continue.

The Fresh Eyes
Hong Kong SAR
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

September 1, 2022

don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!

all 4 home
Israel
7 months using the app
CJDropshipping replied September 1, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

September 22, 2023

Zoey was very helpful

Tobeheardclothing.net
United States
7 months using the app
June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Holistik Bloom
Spain
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.

April 27, 2021

fast anwsering, usual problems with out of stock products, wrong products or other but agent are here to fix it

MonColRoulé
France
7 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency. You can purchase private inventory to avoid stock-out cost.

July 4, 2023

Zoey from CJ is a great help to all my needs. Quick, smart and efficient. would highly recommend. very quick to help me source products

Nut
Australia
7 months using the app