CJdropshipping: Much Faster

Do not believe any of the five star reviews, plus they are only reviews about customer service helping them with problems. This is because the agents need to help due to the huge amount of screw ups they have. Communication between agents and people handling orders, dispute and tickets is kindergarten level, they also have absolutely zero accountability and have zero idea of how to quickly and efficiently solve problems. They do not have a proper record of stock and quite literally have zero idea of how much stock a supplier has, this means they do not keep their products in a warehouse they have like they advertise. They do not know the finals weight of the products, the final shipping price so it can be subject to change or stock on every single item. As you may see when you start ordering products from them they will issue tickets to orders and say that products have been discontinued and they offer a different product that they think is the same or they will try to give you a refund. None of their product photos are up to date as I found out when a customer ordered a protein shaker and they opened a ticket and said the product design does not match photos but then as the ticket went on they said the suppliers product has always been like what the photo was not. The processing time on these orders is way beyond comprehension and the biggest mess around they did against me was trying to charge me an extra $150usd on shipping after the order had already been bought by me because they weighed it at their facility and decided it was overweight so they froze the order until the price differential was paid, but with days of talking back and forth with an agent we decided to change the shipping method so that it would get to the destination even later. Do not trust their shipping times either, very untrustworthy and poorly run business. Anybody who is starting a dropshipping business I advise to stay away from this company and do not believe any advertising or reviews they have.

Have done over 3000 orders with them and overall everything has been great. I was assigned a great agent called Crystal Feng who has helped me out a lot. There have been some up and downs but once you understand their platform its smooth sailing

This is a sh**t dropshipping platform, take more then a month for order fulfilment and most of the time reply you after 7 days or 15 days that the product is out of stock. getting lot of bad reviews on my store because of them.

Their customer service is awesome and Danielle is very good, She answered all my questions accurately

This service sucks. They don't answer your request deliberately and try to missled you. Processing times are so bad. Customer service is the worst. They don't want to make a refund. Their interface is soooo ugly. They claim false shipping times. If i can give them minus 5, i would.

Perfect service and very helpful employees! Doesn‘t matter what problem, they help you very fast and you really feel that they want to help you!

CJ dropshipping is a pretty and usefull platform for dropshipping. My agent Mango Fu is very helpful and responsive and goes the extra mile to solve all my issue.

Very Good App for Dropshipping and Quick Customer Care Service Specially Estella Wu doing Great Job.

i work with CJ since few months now and it's a good service and also i have my personal agent that always help me

Staff at CJ are fantastic Lindsay Lin was very helpful and efficient when dealing with my query.Problem solved effectively and professionally.Very happy with the service.