Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

June 30, 2023

The costumer service has been very helpful everytime that I needed. ............................................

Easing Buy
Brazil
9 months using the app
October 29, 2023

fast shipping times

Eloral
Canada
About 2 months using the app
June 2, 2023

I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way

The Pet Kit
Kuwait
About 2 months using the app
July 17, 2023

Ryan Chan always answered my questions and handle my request efficiently! He has so much patience and really easy to communicate with.

Caveliving
Hong Kong SAR
5 months using the app
June 7, 2023

I experienced some frustration when attempting to place an order that turned out to be invalid. Despite being presented with videos to watch, I was unable to complete the order. Fortunately, Rebecca stepped in and promised to speed up the process of obtaining the product from her team. I am grateful for her assistance.

Liam's Kicks
United States
About 1 month using the app
July 3, 2023

I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers

Glassesofsweden
Sweden
4 months using the app
July 23, 2023

I was helped by Ken in customer service. He was quite expeditious and handled my call well as he understood my question and answered swiftly.

Perky's Market
United States
About 1 month using the app
September 22, 2023

Zoey was very helpful

Tobeheardclothing.net
United States
7 months using the app
May 29, 2023

Thanks Mary Li. Clear answers and speed in reactions. Thanks. I have appriciated and for this reason i recommand

jella.biz
Italy
3 months using the app
February 12, 2024

جيد لكنه معقد نوعا ما ويفتقر الى اللغة العربية

My Store
Algeria
34 minutes using the app