Reviews (8,704)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Eugenia Deng and Leah for their professionalism. The platform is user-friendly, ideal for newcomers to dropshipping, and offers a broad product selection which helps merchants diversify their offerings. Merchants appreciate the reliable shipping, high-quality products, and competitive pricing, which contribute to customer satisfaction and healthy profit margins. The assignment of personal agents enhances support in sourcing and logistics, and robust tools like product search and inventory management aid in efficient business operations. Merchants report positive impacts on business growth from using the app.
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I was checking general info regarding how to use some features in this app and the support person Wendy Yuan was very helpful and nice. Thanks Wendy
Also, (Sveta) the support lady was very helpful, very kind, and welling to provide whatever info I require. She was patient and professional. Thanks Sveta :)
Great Service from Arlene Nong!!! She answered complicated questions and resolved the problems really fast.
Great job!
Disponibilité rapide et assuré !
Je remercie l'ensemble du service client CJ et particulièrement l'agent Bonnie qui a su me dépanner en m'apportant une réponse rapide et efficace. Bravo !
Eric was patient and walked me through everything until I understood. I was having a hard time understanding how to bulk edit prices using a percentage. With screenshots he and I were able to effectively communicate until I figured out exactly how to do it. Eric is a great representative of how you handle customer service, first rate. Thank you Eric!
I am really satisfied by this app, order management is easy and clear. My wonderful agent Gina is very helpful and available at any time.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Particular thanks to DONNA for all her help today regards an order enquiry.
I have had no issues with CJ, have used the customer service chat on a couple of occasions and found the staff and the app to be of an excellent standard.
Would gladly recommend.
DONNA Is very polite and helped me resolve my issue quickly, I hope you all recieve support like hers, she found my problem, updated my store, and explained me how to fix it in the future if the problem reoccurred, 5 stars.
Top app, fungible, fast and easy to use. Top support from the Customer Service, Mr Bruce Lin help me to solve my problem in 2 seconds.
In my opinion, the best dropshipping site for a few reasons is:
Fast delivery at reasonable prices
Good customer services.Shelly Yamg has helped me a few times with very important problems, so if she is helping you, you will always solve the problem.
so much product to choose from, etc.
Amazing customer support. Michell Luo and John Tao have been great helping me practically 24/7. 5 stars