Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 23, 2023

Every question or problem that i have, will be answered and solved anytime! Thank you very much Foy Shelby, i'm very happy to have you as an agent by my side.

homeni
Switzerland
7 months using the app
February 13, 2021

The cj platform isn't so user friendly at first, but with the help of the chat assistants, like William Wei, who has been really patient and answererd to my questions really fast it has been an easy journey.

Eyeval
Italy
7 months using the app
CJDropshipping replied February 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 20, 2024

CJ Dropshipping was an amazing choice for my first start up. They are so easy to manage and very friendly workers. Joean Gu has been the best agent I can imagine. Any time I have any issue he always gets it resolved, he also is great at negotiating pricing with manufacturers, and always answers as efficiently as possible. If you are just starting out and don't know what company to work with I always recommend CJ Dropshipping, and if you are lucky enough you will get Joean Gu as an agent.

EcoFlex™
United States
7 months using the app
October 3, 2023

BIN HAN, was very responsive with my questions. even the hard ones he worked though it.

StickyClips
United States
7 months using the app
December 19, 2021

This is a great app for dropshipping business! Customer service agent Elina Hu is great in assisting me with online orders, she is very patient with new dropshipper like me. Thank you so much Elina!

Silk & Haven
United States
7 months using the app
CJDropshipping replied December 21, 2021

Thank you for your feedback! Your approval is our motivation.

September 26, 2023

Great service support.

I had alot of questions for my dropshipping product.
So i got in contact with Jolee.

What a wonderfull person to talk to, very helpfull.
Got my questions answerd, and got some great tips to optimisme product page for better advertisement.

Aswell tips for the future to keep in mind.
For a started webshop owner gives get me more excited to find more product on this website.

This goes beyond my expectation, if you need help they will anwser fast.

Kudo's , keep on the good work.

Tech Dome
Netherlands
7 months using the app
March 28, 2023

Mango Fu helped me very quick and was very kind. Happy with the service! Next time I got a question or problem I'll conatact her again.

RelaxRabbit
Germany
7 months using the app
June 17, 2020

CJ is a really great app. Incredibly easy to use and the support is really good. Special thanks to Skye, the CJ agents that helps me daily. She does a really good job. She keeps me updated with all the issues that can occure and find fast solution. Thank you Skye :)

Best Cycling
France
7 months using the app
CJDropshipping replied June 17, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 26, 2022

Ce fournisseur est très efficace et moins cher. J'ai Shaw comme agent personnel qui agit vite et bien!

Vularix™
United Kingdom
7 months using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

November 3, 2023

I had a great experience with Zoey Zheng from CJ Dropshipping. She was really professional and was super friendly. I'd definitely recommend her for excellent customer service. Thank you!

Tekk Depot Store
Canada
7 months using the app