Reviews (7,962)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

May 31, 2020

cjdropshipping is the future of shopify. place your orders in 1 click, 24/7 support. I love this app it's much better than Aliexpress.

Kayasciarpa
France
About 2 months using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 17, 2022

I've been working with CJ for over a year now and I can say that the customer service is great. I've worked with Ada Qiu and they have a great work ethic. if you are on the edge of thinking of drop shipping... do it. but... please make sure to get your own stock shipped to the local warehouse in your country. it's so much easier and it will cut down on shipping times. People do care how fast items get to them.

OrosKids
United States
About 2 months using the app
Edited November 20, 2020

Very good customer service! Cissy is super fast and friendly. She solves every problem for me and she always knows a solution. This saves me a lot of time.
Can definitely recommend working with her and CJ Dropshipping in general!

Airfrsh
Germany
About 2 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 10, 2023

Mon agent est Zoey, elle est super elle ma tout expliquer et m'aide à chacune de mes questions.
Je la remercie beaucoup.

Palavora
France
About 2 months using the app
Edited March 28, 2023

Thank you so much for the help from Alicia! Great help from her following a delivery problem. Great involvement on her part with the supplier to get the photos and videos I need. 100% professional and 100% human! It's really nice to work like this.

comfortoptimal
France
About 2 months using the app
November 17, 2020

I just wanted to rate the CJ app and my AMAZING agent Blandine. First of all Cj is a good app that i find it easy to use after 2 days of using it. My agent Blandine has helped me so much when I need it and the level of service she gives me in incredible. She speaks french good as well which we both speak which is quite cool, her english is perfect too for someone who does not live in an english country. Cannot give enough thanks to her and big up CJ as well.

Winterly Wear
Canada
About 2 months using the app
CJDropshipping replied November 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 31, 2023

Alan was so helpful and kind. He solved every problem i had with my products , etc. Finally, he responded within 1-2 minutes very FAST!

FanHumidifier
Greece
About 2 months using the app
December 14, 2020

Very convenient app. Most of the agents are reactive and helpful. One I particularly recommend is Bonnie Chen, she is very efficient! :)

Slay Homewear
France
About 2 months using the app
CJDropshipping replied December 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 23, 2020

reliable, great features, and really helpful in my business. i would really recommend this service. thank you

Asana New York
United States
About 2 months using the app
CJDropshipping replied June 8, 2020

Thank you for your wrods. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 31, 2023

Agent Lydia Wang has been absolutely helpful from start to finish and I would recommend her to anyone who wants fast replies and good customer service.

Hype Harbour
Kenya
About 2 months using the app