Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

November 2, 2021

Nikita helped a lot, with clear and quick information. Whom for the first time faces so many products available can get lost here.

Yukon Studio
Canada
About 2 months using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 8, 2020

I used this app to source my product. And it is absolutely cost-saving. The one named Perry is really helpful in doing his job as my agent. Really love it!!

Mospel Bracelet
Malaysia
About 2 months using the app
December 3, 2022

I recently worked with Ada Qiu from CJ and was blown away by her exceptional customer service. Ada was incredibly knowledgeable and helpful, answering all of my questions and providing valuable insights and advice. She was also very friendly and personable, making the process of selling my product a breeze. I highly recommend Ada to anyone looking for exceptional customer service.

Fluff Plush
United Kingdom
About 2 months using the app
December 6, 2022

Awesone work and customer service on point by BONNIE! professional and reliable agent which qualities i look for.

Positive World Shop
Italy
About 2 months using the app
November 24, 2020

Customer service is excellent! Angel Lin helped me very well! I'm very happy to have choosen this company to work with.

Beaui Babes
United States
About 2 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 9, 2023

Amazing service, Bianca helped me throughout with solving my problems and giving me a great overall experience.

Cellular Art
Canada
About 2 months using the app
February 19, 2021

Very satisfied with Edison Zheng's customer service on the website. Haven't tried shipping from them yet.

Vitossa
Bulgaria
About 2 months using the app
CJDropshipping replied February 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 14, 2020

Bonnie was awesome professional and helpful. Thank you so much
i recommend CJDropshipping , I will reach out to you guys next time

wagglyfish
United States
About 2 months using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 22, 2021

I used the app for dropshipping. Anytime I have an issue with anything they are right on top of it until issue is solved. I really enjoy it and they have great and quick customer service.

My Teeter Totter
United States
About 2 months using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

January 16, 2022

This app is great and I super recommend it. I am also super pleased to work with my CJ manager Saturn. They are always available to answer to my questions and to work on my orders. Thank you, Saturn!!!

HomeUseCo
United States
About 2 months using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.