Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited July 9, 2020

It is great, the help center was really helpful and if you have question just ask they will help you with everything.

Café Dulié
Spain
22 days using the app
CJDropshipping replied July 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2020

I am using the app to find new products and dropship wordwide. Great prices, great service. 5 stars.

Two Happy Paws
United States
22 days using the app
CJDropshipping replied May 25, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 22, 2020

Awesome app, customer service is on-par. Love it, Bianca was very helpful!!! Thank you very much CJ, wouldn't be where I am today without this app.

thephoneholdershop
Australia
22 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 20, 2023

Hi,

I just staring using CJ's dropshipping company as my supplier and so far I am receiving great support from Phoebe Lin. She has answered all of my questions accurately. The platform is user friendly and I look forward to a successful selling long-term relationship with CJ's dropshipping.

Thank You,

Veronica Giaquinta

smartfatburners.com
United States
22 days using the app
December 2, 2022

Excellent customer service! I was stuck with an issue for hours and Ada was solved it within minutes.

Pristine Buy
Netherlands
22 days using the app
July 27, 2023

Thanks to Elsa Tong for her speed and confidence. It's a pleasure to work with her as an agent! I highly recommend her.

Ma boutique
France
14 days using the app
October 7, 2022

Mango has been really helpful with any questions I had about products (as well as other representatives). So far, I've had a good experience.

Of Earth & Eve
United States
22 days using the app
June 10, 2022

Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.

Raspberry Stationery
Australia
22 days using the app
July 15, 2022

I like Box Chen's customer service.
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Tuocanefelice
Italy
22 days using the app
November 28, 2021

CJDropshipping is wonderful for new dropshippers. And my agent Bucky was very patient and helped me a lot.

FlyQS
China
22 days using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.