Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

May 6, 2023

Agent Zoey did a great job helping me out. Fast reply and overall professional communication. Looking forward to working with CJ.

techoutletspot
Spain
About 2 months using the app
November 4, 2020

Good customer service especially from our agent Leely Wen. Needs to improve some aspects but overall a great app.

Upzilon
United States
About 2 months using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 28, 2023

Sehr sehr guter Support von fionnula!

Generell eine sehr gute App.

Etwas schwierig am Anfang aber wenn man mal drin ist ganz einfach.

ALLERLEVEL
Germany
About 2 months using the app
March 10, 2023

Great app for my store. Is perfect and the supporto of my agent Jhon Is Amazing. My agent Is Always online for me for everything.

ExoraLift
Italy
About 2 months using the app
December 16, 2022

Thank you so much Erica Zhang for the amazing support.

It's really nice to be able to count on such a good support team. 100% recommend CJ!

Leo
Canada
About 2 months using the app
June 6, 2021

Amazing service, they have the lowest prices and the fastest shipping. A big thanks to my agent Grace!

CurvyEdge
Italy
About 2 months using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 12, 2021

Great service! Especially the agents are supportive 24/7. This time, agent Cristina was patient and help me to do all the transactions while I was upset. Thank you, guys!

Takara - Treasure from Japan
Japan
About 2 months using the app
CJDropshipping replied December 12, 2021

Thank you for your feedback! Your approval is our motivation.

Edited May 3, 2023

Perfect app
They are very professionals specially Niky the customer service who helped me for everything.
I recommend this app

Jcastore
United States
About 2 months using the app
September 24, 2020

You can't go wrong with CJ dropshipping. Awesome support and reliable deliveries. Thanks to my agent who is really working hard for me.

gigglypetpaws
India
About 2 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 3, 2022

Customer support is amazing! I was helped by maya wang she was fast responding and sent out a new sourcing request for me.

iNovLife
United States
About 2 months using the app
CJDropshipping replied November 30, 2021

Thank you for your feedback! Your approval is our motivation.