Reviews (9,728)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

February 2, 2024

my agent Ely is amazing also this app!

桜盛り
Japan
3 months using the app
February 25, 2021

This is a great app to work with, I have a personal agent that I can ask all my concerns. Thank you Benson Bian.

MasterSealing 2.0™
United States
3 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 18, 2021

I used this app for an easier and fe aster way to get products up and running on my store. They provide you with a designated CJ Agent, who helps you gd et around the website and assists with any questions. FIONA was amazing and attentive! I'd be lost without her :)

Sharp Sense
United States
3 months using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

March 1, 2021

I have been using CJ dropshipping for around a year now and I must say I have to give it all to my agent Yeri. She continues to give the best prices on products and has helped with any troubles extremely quickly. Highly Recommend!!!

ENTUNE
United States
3 months using the app
CJDropshipping replied March 1, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 27, 2023

This app offers a wide variety of good products and a very smooth integration with Shopify. Everything is synced in real time. Whenever I had some questions, my consultant, Bring, was always very helpful and fast in answering. I enjoy working with this team and I give them a solid 5/5 stars. Thanks you guys!

Yes&Now
United States
3 months using the app
August 9, 2022

Angel Li was professional within minutes answered my questions regarding my order thank you for your time

LIGHTMOONLED™
Italy
3 months using the app
June 29, 2023

When I had a question about a product, I was helped immediately and in a friendly manner. The employees were very well informed and were able to answer all my questions. They really went the extra mile to make sure I got the best solution for my issue.

What particularly impressed me was the speed of her reaction. My requests have always been answered promptly and they have made every effort to accommodate my needs as quickly as possible.

The customer service from this company definitely exceeded my expectations. It's so refreshing to come across a team that genuinely cares about their customers and are willing to offer advice and assistance.

I highly recommend this company's customer service. If you're looking for friendly, fast and helpful customer service, then you've come to the right place. Many thanks to the team for the great support!

Doggolove
Germany
3 months using the app
December 20, 2023

Jolie was so prompt and helpful answering my Inquiries! and am so pleased with this experience.

roo roo nest
United States
3 months using the app
April 20, 2023

I am thrilled to write a positive review for the CJDropshipping app! This amazing app has exceeded my expectations and has helped me immensely in my business endeavors. The service is fantastic and the team behind it is top-notch, especially Jocelyn Yan, who went above and beyond to provide me with detailed advice and help.

One of the things I appreciate the most about CJDropshipping is the variety of products available on the app. I am able to find high-quality products that fit my business needs perfectly, and the dropshipping process is smooth and efficient. The app is user-friendly and easy to navigate, which makes it a pleasure to use.

Jocelyn Yan has been a tremendous help to me, providing me with exceptional customer service and answering all my questions promptly and thoroughly. Her dedication and professionalism are outstanding, and I am grateful for her assistance.

In conclusion, I highly recommend the CJDropshipping app to anyone looking for an excellent dropshipping service. The app is user-friendly, the product selection is vast, and the customer service is exceptional, especially thanks to Jocelyn Yan's detailed advice and help.

Casemania - Create your style with us
United Kingdom
3 months using the app
March 9, 2024

So impressed with the way my account manager Suki Huang attends to me when I ask him questions I find difficulty to answer...thereby making the app so easy for me to use...God bless my account manager

GiftWealthyhub
United States
3 months using the app