Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

July 8, 2021

Helen Li has been so helpful the entire way through. They help you fully automate and help with any issues you may have. They communicate very well and actually care about your longevity and success. I wouldn’t recommend any other platform. Thank you!!

Evergreen Expo
United States
About 1 month using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

January 11, 2023

I am a beginner dropshipper and was trying to figure out a problem, and the support helped me out greatly. Fast responses and helpful information

luvbearstore
Latvia
About 1 month using the app
April 15, 2023

Leila has done a perfect job ! Whenever I encountered problems she helped a lot. I am glad that she has my back, because recently I was not able to solve a problem, so I asked for help and she could solve the problem regarding an order. Thanks!

Flexons
Germany
About 1 month using the app
February 5, 2023

As soon as I want to know something, my agent is always there for me.
Top service and great communication.

Thank you
Bruce lin on

2022 JOcaste
United States
About 1 month using the app
Edited March 15, 2023

I would highly recommend CJ to anyone looking to start a dropshipping business. Their professionalism, expertise, and outstanding customer service make them a cut above the rest. In particular, their customer service from Lotus has been truly exceptional in providing top-notch assistance. Her dedication and expertise will undoubtedly make your experience with CJ even more enjoyable and successful.

colorthecube
Australia
About 1 month using the app
February 6, 2023

Its definitely one of the best ways to buy stuff online + for drop shipping i would definitely give it 5 stars

Figix
Egypt
About 1 month using the app
November 17, 2021

Really great customer support. I´m beggining an e-commerce and I´m happy of having always a quick and kind answer from cj. Thank you Ada Qiu

molabygharquitectos
Mexico
About 1 month using the app
CJDropshipping replied November 17, 2021

Thank you for your feedback! Your approval is our motivation.

November 18, 2022

Very convenient place to automate your buisiness already at the beginning of your journey! Fast delivery, lower prices, automations. Dropshippinh never been easier :)

Solviria
Poland
About 1 month using the app
February 16, 2023

CJdropshipping is a feature rich Dropshipping App, I was able to find every product I wanted unlike other Dropshipping Apps their products are even cheaper enabling you to get higher profits.

And I want to really appreciate the support team especially Billy on CJdropshipping he really helped me giving me step by step instructions and he even provided me with a video tutorial. What's even more interesting is that Billy reached out to me on WhatsApp, I really appreciate man.

Cudleing
Zambia
About 1 month using the app
July 16, 2021

Amazing service! The shipping times and costs are amazing!
Hopefully, the shipping time provided by them is accurate.
Recommended.

BaeCurls
United States
About 1 month using the app
CJDropshipping replied July 18, 2021

Thank you for your feedback! Your approval is our motivation.