Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

April 7, 2024

I recently had the pleasure of working with Leina as a supplier, and I must say, their service exceeded all expectations. From start to finish, Leina demonstrated professionalism, efficiency, and an unwavering commitment to customer satisfaction.

First and foremost, the quality of their products is outstanding. Each item I received was meticulously crafted with attention to detail, showcasing the superior craftsmanship that sets Leina apart from other suppliers. Not only were the products of the highest quality, but they also arrived promptly and securely packaged, ensuring they reached me in perfect condition.

Moreover, I was thoroughly impressed by the level of communication and support provided by Leina throughout the entire process. Their team was incredibly responsive, addressing any inquiries or concerns I had with speed and precision. It's evident that customer satisfaction is at the forefront of their business model, as they went above and beyond to ensure I was completely satisfied with my order..

BluRay
United States
4 months using the app
March 7, 2024

I recently had the pleasure of working with Cristina from CJ Dropshipping, and I must say that I am extremely satisfied with the service provided. As a new business navigating the world of dropshipping, I had some concerns and questions about the fulfillment process.

Cristina was incredibly helpful and guided me through the entire process with patience and expertise. She promptly addressed my queries and provided clear instructions on how to sync and fulfill orders on CJ Dropshipping. Her assistance was instrumental in ensuring a smooth transaction for our new venture.

I want to highlight Cristina's professionalism and dedication to customer satisfaction. Despite being new to the process, her guidance made the entire experience seamless. I pressed the sync order button, and when faced with an issue, Cristina patiently walked me through the steps to resolve it.

What truly impressed me was Cristina's proactive approach to ensuring our success. She not only helped us sync the orders but also went the extra mile to provide valuable information on choosing the right shipping method. This level of commitment is commendable and sets CJ Dropshipping apart.

I am thrilled to share that our first transaction with CJ Dropshipping was a success, and we even made a profit! This positive outcome is a testament to Cristina's expertise and the efficiency of the CJ Dropshipping platform.

I highly recommend Cristina's services to anyone venturing into dropshipping. Her professionalism, knowledge, and dedication to customer satisfaction are truly commendable. If you're looking for a reliable partner in the dropshipping world, CJ Dropshipping and Cristina are the way to go.

Thank you, Cristina, for your exceptional service and assistance. I am more than happy to leave a 5-star review and positive comments on the CJdropshipping review site. Keep up the excellent work!

Best regards,

Pind Sahota
Founder
BABBAZON LTD
www.BABBAZON.com

Babbazon
United Kingdom
3 months using the app
March 4, 2024

I have just started working with the CJdropshipping. I was really confused at many things and did not know how to proceed when received orders. And how to track the information for the order. And there are many other things i needed help. Surind Su is a savvy person and helped me to resolve the issues. I really appreciate him. Thanks to Surind Su and CJdropshipping.

Ease By Goods
United States
5 months using the app
March 24, 2024

CJ offers outstanding fulfillment services known for their reliability and prompt shipping. Their customer support stands out for its exceptional quality, providing dedicated agents who cater to all our requirements. We are extremely satisfied with the attention and care we've received. Additionally, their user-friendly system surpasses those of other 3PLs and fulfillment services we've used previously. Suki Huang's responsiveness and assistance were particularly noteworthy.

Concordia Style Boutique
United States
5 months using the app
March 13, 2024

I had some issues fulfilling a large order April helped me tremendously she was kind and attentive and even gave me a discount on fast delivery.

Thank you April

BlueRockCanada
Canada
Over 1 year using the app
March 6, 2024

Sourcing of products became real easy after using cj and their customer service is excellent
Very helpful and gives a very quick response
Eugenia deng one of the agents at cj helped me understand the system made it easier to find different types of products thanks Cj and Eugenia Deng

Slizwood
Saudi Arabia
4 months using the app
March 20, 2024

Yana Zheng my assigned agent has been very helpful and informative. At cjdropshipping i would love to be able to talk to her more. I'm new at dropshipping and shipping costs and worldwide shipping is difficult when you don't know what your doing but Yana has been very positive gives me assurance and some good advice for a new dropshipper is very appreciated.

Thank You,
Yana Zheng

JASON DEAN ONLINE SHOP L.L.C
United States
5 months using the app
February 24, 2024

I've been using CJ for nearly a year now. It's safe to say they have never disappointed. With a personal agent, if you have an issue (which I had with an order, not CJ's fault), they manage to fix it as soon and as easily as possible. I have my agent Sita Cui to thank for this.

Home Rated
Spain
11 months using the app
April 24, 2024

It has been a pleasure working with CJ Dropshipping. Chloe Zhang has been extremely helpful and quick with responding to any question or concern I have had. Definitely recommend CJ as a supplier.

VenturaCo
United States
12 months using the app
April 30, 2024

CJ dropshipping is awesome! Especially in customer service. They all helped with my questions, especially Leah. She is very responsive and supportive of all of my concerns here in CJ. Thanks to her, I can always rely on her and her service without any hassle. Thank you, Leah!

Lumixora
United States
4 months using the app