CJdropshipping: Much Faster

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

I had the pleasure of interacting with Kris from CJ Dropshipping's customer support, and I must say, I am thoroughly impressed. Kris went above and beyond to assist me with my inquiries, demonstrating exceptional knowledge and dedication. Their prompt and friendly responses made my experience smooth and hassle-free. I'm genuinely grateful for Kris's outstanding support and will not hesitate to recommend CJ Dropshipping to others. Thank you, Kris, for your excellent assistance!

good customer service, and fast, many options to communicate with them too, and vey large numbers of items

I had the pleasure of working with Michell Luo from CJDropshipping and I must say, He/He provided outstanding service. Michell was extremely helpful in answering all of my questions and guiding me through the process of setting up my store. I highly recommend Michell and the CJDropshipping team for anyone looking to set up a successful dropshipping store.

A very pleasant experience working with agent Luna!
Excellent support and response speed!

great service, fast responding times. Thank you cristina for your service

I have been working with Ganju Wang as my personal support agent at CJ Dropshipping, and I am truly impressed with the level of assistance and dedication she has provided me. Ganju's knowledge about the platform and the dropshipping process is truly remarkable. Whenever I faced challenges or had questions, she was right there with accurate and timely solutions. Her patience in explaining complex matters and her proactive approach to anticipating potential issues saved me a lot of time and effort. I can confidently say that Ganju is an invaluable asset to the CJ Dropshipping support team. If you're lucky enough to have her as your personal support agent, rest assured that you're in great hands. Thank you, Ganju, for your outstanding support and for being there and helping me whenever I needed assistance!

Highly recommend this app. Saturn was very helpful with customer service, very polite when helping, and a very fast response time.

Really impressed with the app and the customer service. I was having an issue getting people checked out on my site and CJ was extremely helpful getting that situation figured out.

Great customer support from Remi. I am just starting but so far am pleased with the service and products