Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and high-quality items. They value the personal agents for their prompt and effective assistance. The platform is recognized for its various shipping options, including non-China warehouses for quicker delivery. Features like automatic order processing, real-time inventory sync, and product sourcing services are also appreciated. The customer service is frequently praised for its responsiveness and efficiency.

May 8, 2023

Thanks to Sky liu for the service you are really great thank you again for the service you gave me

CULLSIVE
France
About 1 month using the app
February 5, 2023

CJ has a great team for support. I contacted them any time and got a good response and guidance from the team members. I am very pleased to work with CJ
I specifically say thanks to Chris Ou for his immense cooperation and guidance.
Thank You Chris Ou

The Premier Products Store
United Kingdom
About 1 month using the app
November 14, 2021

Helpful and very cooperative platform !! Some way wasn't working very well in a first time on my PC, but they give me a fast efficient answer. Thank you Martin Mao !!

Originuterusgo
Canada
About 1 month using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

October 8, 2021

I received help from Saturn and was amazed by how fast his replies were. His knowledge was superb and everything was sorted in a few short minutes. Thank you!

SnugsyHome
United Kingdom
About 1 month using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.

April 1, 2023

ken helped me a lot. He answered my question very quickly, so I was able to continue working without any problems

amalia-jewellery
Germany
About 1 month using the app
May 14, 2023

Really fast customer support, I had questions about a product and Alina Liu responded within seconds. Thats why she deserved a mention.

Nuverse
Croatia
About 1 month using the app
January 4, 2022

The costumer service is always perfect. They are always prepared and nice. The app is well done, not complicated.

Steely Sound
Italy
About 1 month using the app
CJDropshipping replied January 5, 2022

Thank you for your feedback! Your approval is our motivation.

July 6, 2021

I am new to Cj Dropshipping and they help you very fast to get used to the plattform. I do recommend it.

Led-Punk
Germany
About 1 month using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 21, 2020

I love CJDropshipping. They have quality products and I love the customer service. Leely Wen is so courteous and kind! She goes above and beyond to get the answers to my most difficult questions. I can rest assured that my business is in good hands!

Kaliente' Boutique
United States
About 1 month using the app
CJDropshipping replied December 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 8, 2023

Customer service is prompt and very helpful. Angel helped me out and answered all my questions. I didn't experience any issue with a language barrier. Easy communication. Thanks, Angel!

Manifested Now
United States
About 1 month using the app