Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

October 7, 2020

Amazing service, Mr Jarvan is very professional and kind. I'm going to recommend Mr Jarvan and CJDropshipping to my friends.

Neon Mask X™️
Italy
13 days using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 24, 2023

Angel Li was sensational on her support at CJ and very accurate in the orientations, with such speed and an excellent performance!

My Clever Store
Portugal
13 days using the app
March 15, 2023

Angel was super helpful with my query. Got it resolved really quickly. I would highly recommend CJ Dropshipping as an app.

Fitter Than Before
United Kingdom
13 days using the app
October 16, 2020

Cheap and fast delivery !! this is the best platform for the drop shipper and customer service was good !!

Hangers Kings
Malaysia
13 days using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2021

CJdropshipping is my go-to service. Customer support is awesome and takes the time to resolve your inquiries. Special thanks to my agent Aria for helping me countless times (ie. shipping price adjustments, questions about the products, ...). Plus... Definitely faster than AliExpress shipping times. This is the new way to dropship during COVID due to 30-60 day shipping times from AliExpress!

ActuallyCrypto
Canada
13 days using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2020

Excelent app! Also the angents they provide you are very helpful and they respond usually withing 10 minutes!

glowpetsco
Romania
13 days using the app
CJDropshipping replied June 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 20, 2020

I have been using CJ for a few months and am very satisfied. Sales are very easy. My personal agent, Mr Jarvant is very professional and always there to help me.

Eyebrow Trimmer Lipstick
Italy
12 days using the app
CJDropshipping replied August 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 2, 2023

Love CJ Dropshipping It has been helping a lot and Special Thanks to my agent Brian who has been a great help.

techstra
India
12 days using the app
January 20, 2023

5/5 app and 5/5 support, chatted with a great support agent Loker Wang that helped me trough all the steps, big shout out to my guy

shopshopi3
Sweden
12 days using the app
January 21, 2021

I am using this app. the customer support team is great. The products choice varies. Great experience.

LiveoneMall
Hong Kong SAR
12 days using the app
CJDropshipping replied January 21, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!