Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

August 4, 2020

Customer service is really kind and replies fast. Dashboard is very easy in use and product integration works fine.

PawFles
Netherlands
15 days using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2020

This is the best app for order fulfilment, shipping and customer service. My agent, Blandine is simply the best. Fast, responsive, polite and always helpful. I don't know what I would do without her. 10/10 I will keep using this service.

Fidget Flippers
Australia
15 days using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 7, 2020

Great Service! Irene is very helpful and nice!
Ive been working with CJdropshipping for few months now and i can easily say that they are the best in their business! Sourcing and selling products have never been easier. And most importantly the professional customer service that is always ready to help. Strongly recommend!

Smart Fit Kit
Israel
15 days using the app
November 23, 2020

I had the chain of working with Danny Xiang who is super professional. I got my answer quickly. I would like to work more often with competent people like him

Baby Brume
France
15 days using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 7, 2023

Thank you very much Leah for helping me, today I had my first order ever on my store and I wouldn't be able to fulfill it without her help, very much appreciated and looking forward for future conversations :)

elphira
Slovakia
14 days using the app
May 7, 2023

I spoke with Cristina Chen
today, Cristina Chen was super helpful and extremly patient . I am grateful for Cristina's assistance and willingness to help research and resolve my issue.

jeuta
Egypt
14 days using the app
August 17, 2022

This app is really successful. It's great to have Danielle and her support team behind this success. Thanks Danielle :)

Chose & Buy
Türkiye
15 days using the app
March 19, 2023

Fast customer service.
Phoebe Lin cleared all my questions and helped me a lot.
She was very kind and attentive.
Thanks!!

TrendHaus
Brazil
14 days using the app
January 25, 2022

great service and I'm so happy with the support, very friendly and have a good work process. i was having problem in cjdrop because it's my first time in drop and they help me a lot

Godarma
France
14 days using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

November 28, 2022

the best app to start, very intuitive, has very good customer support, and loads of youtube content.

fluffiiz
Portugal
14 days using the app