Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and high-quality items. They value the personal agents for their prompt and effective assistance. The platform is recognized for its various shipping options, including non-China warehouses for quicker delivery. Features like automatic order processing, real-time inventory sync, and product sourcing services are also appreciated. The customer service is frequently praised for its responsiveness and efficiency.

April 2, 2021

I have great experience with this app, really good customer service from Hugo for solving my problems.

Superb Center
United States
22 days using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

August 24, 2021

Great dropshipping app and company. My agent Mandy Lu has been incredibly supportive and always around to help out in any way possible.

CozyBand
Canada
22 days using the app
CJDropshipping replied August 24, 2021

Thank you for your feedback! Your approval is our motivation.

December 24, 2021

Excellent customer service from Mix Huang. Quick responses and eager cooperation. Thankkk you again.

Bedtime Bodega
United States
22 days using the app
CJDropshipping replied December 26, 2021

Thank you for your feedback! Your approval is our motivation.

February 4, 2023

CJ Dropshipping has been a great experience. I am new to dropshipping and was looking for a reliable dropshipper. Connie from CJDropshipping was really helpful in helping me understand the process and in helping me successfully fulfil orders.
Connie is knowledgeable on the process and was patient in answering all my questions.
Definitely recommend CJDropshipping to all!! :-)

Urbanstarshop
United States
22 days using the app
February 19, 2023

La atenció al cliente es muuuuuy buena. Chris Ou me ayudó mucho. Las respuestas son más rápidas que en otros canales de compra y venta, y entienden lo que significa atender un problema con mucha distancia de por medio. Siempre te tratan con paciencia y atienden todas tus dudas, además, conocen bien la plataforma donde trabajan.

fitnesswomen.es
Spain
22 days using the app
Edited July 9, 2020

It is great, the help center was really helpful and if you have question just ask they will help you with everything.

Café Dulié
Spain
22 days using the app
CJDropshipping replied July 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2020

I am using the app to find new products and dropship wordwide. Great prices, great service. 5 stars.

Two Happy Paws
United States
22 days using the app
CJDropshipping replied May 25, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 22, 2020

Awesome app, customer service is on-par. Love it, Bianca was very helpful!!! Thank you very much CJ, wouldn't be where I am today without this app.

thephoneholdershop
Australia
22 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 2, 2022

Excellent customer service! I was stuck with an issue for hours and Ada was solved it within minutes.

Pristine Buy
Netherlands
22 days using the app
October 7, 2022

Mango has been really helpful with any questions I had about products (as well as other representatives). So far, I've had a good experience.

Of Earth & Eve
United States
22 days using the app