Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 29, 2024

Fast response and everything was easy to understand when you have an Agent like Alan, thank you so much i really appreciate that i'm happy that i choose CjDropshipping!

OneDayStore
Germany
15 days using the app
July 26, 2024

"Leah provided excellent service! She was incredibly helpful and efficient, making my experience smooth and enjoyable. Highly recommend her for outstanding assistance!"

Swift Gizmos
United Kingdom
3 days using the app
July 4, 2024

Raymond is very helpful. Cj is always amazing with cogs and shipping speed. amazing customer service very fast agents also very polite

NuluxeBody™
United Kingdom
3 months using the app
June 21, 2024

I would like to express my utmost gratitude for the exceptional support provided by Billy Shi. Billy consistently delivers outstanding service and is always ready to assist me promptly and efficiently. His dedication to helping customers is truly commendable, and his expertise and quick response times have been invaluable to me.Thank you, Billy, for your continued assistance and professionalism.

BrideGlam
Germany
3 months using the app
June 23, 2024

Special thanks to Arlene Nong, Bonnie Gu and Whalen Zhu for helping me get my nicossmiles.com store going! Best dropshippping app in my opinion. Customer support 24/7 and it's completely free!! Yay CJ :D

Health♻️Switch
United States
4 months using the app
October 13, 2024

Their support is amazing and quick! My agent Livi Peng helped me with my problem in an instant

VEERALITY
United States
1 day using the app
June 5, 2024

I have been having a great experience always helping me recently for example lahne reduced my costs because i have been using cj for quite some time

Muuneera
United Kingdom
About 1 year using the app
July 17, 2024

I spoke to Alan from the assistance centre, he helped me immediately, professional and very kind guy

Web Outlet 24
Spain
About 2 months using the app
August 6, 2024

Sveta sorted my issue quickly - Many thanks!

My Store
United Kingdom
13 days using the app
October 1, 2024

Zoey was very responsive and helped with my issue.

ArVentus
United States
7 days using the app