Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

July 11, 2023

Nigel was helpful and provides adequate information regarding my enquiries and replies promptly, just started using , hope it goes well

Mythical Lifestyle
Singapore
3 days using the app
July 20, 2023

I've been learning a lot as I go and the team is very helpful. Billy, Agnes, Leah and most recently Linda were just super in helping me quickly. Surely do recommend CJDropshipping to all!

TheNeonInception
United States
3 days using the app
May 18, 2021

excellent app with great customer service
thanks to cj team and my agent Hedy to be so helpful and available

Hey Shapee
Belgium
4 days using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

August 7, 2023

I just want to recognize Bin Han for his wonderful help and assistance. He was very informative and accommodating. His advice with the initial setup of my new store was welcoming. Thanks again Bin.

Galaxy Gadgets
Canada
2 days using the app
April 10, 2023

Il nome del mio agente è Robert yung e a qualsiasi ora mi risponde e mi aiuta fino alla fine veramente contento

ITALSIMO
Italy
3 days using the app
December 16, 2022

waw you are the best Sveta good job I am satisfied my experience is great because wi CJ is better I recommend to all people just had the same experience as me because it is really wonderful with Cj Sveta

Hopeful Store
Haiti
3 days using the app
April 25, 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaica
3 days using the app
March 16, 2022

The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!

Gamian
Germany
3 days using the app
CJDropshipping replied March 16, 2022

Thank you for your feedback! Your approval is our motivation.

September 4, 2020

The CJ dropshipping service is one of the best I've seen. Customized packaging, ease of use and fast delivery are all offered in one place. Special mention for the quality after-sales service and for the agent Hedy who gave me an exceptional welcome to guide my first steps. He answered all the questions very quickly with personalized tutorials through screenshots. This professionalism is highly appreciated.

Triphose
France
3 days using the app
CJDropshipping replied September 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 8, 2023

I just wanted to express my sincere gratitude towards Ken Yang for his exceptional support in importing the reviews for our company. From the very beginning, Ken was incredibly helpful and responsive to all of my questions and concerns. He took the time to thoroughly explain the process and made sure that everything was set up properly.

Throughout the entire process, Ken remained patient and professional, and I was consistently impressed by his level of expertise and attention to detail. His assistance was invaluable and greatly contributed to the success of our review import.

I highly recommend Ken Yang to anyone in need of assistance with importing reviews. His service is top-notch, and I am confident that he will go above and beyond to ensure that your needs are met. Thank you again, Ken, for all of your hard work and dedication.

Coisas da Internet
Brazil
3 days using the app