CJdropshipping: Much Faster , 7,804 reviews

Avoid CJDropshipping at ALL COSTS. They will destroy your business by constantly delaying shipments from China. Deliveries are NEVER on time and I've had multiple instances where orders took 3 weeks to process, plus another 3 weeks to ship. Some of my customers waited 2 months to receive their order. They promise you everything at the beginning, and once you start bringing in orders and they can't handle the promised processing times, they will find excuse after excuse to delay your orders. Trust me, been there and experienced this every single time myself.

Their "private" agents will also blame you for any issues, from delayed shipments to sending the incorrect item, and will never take any responsibility for their mistakes. I talked to an agent who promised processing times of 3-4 days, screenshot the conversation, and my orders doesn't get processed 14 days later. I send him the screenshot of the convo later, and not one apology, but shifts the blame to me. And don't even get me started with the Lunar New Year orders. That's a whole separate issue that I can go on for weeks.

This company will also cheap out on refunding you the $5 shipping cost when they send out the wrong item to your customers. My advice? Start disputing the payments with your credit card when CJ messes up or delays your shipment.

Oh yea, and 100%, the reviews giving CJ 5 stars are fake. CJ pays dropship "influencers" to get those positive reviews. Also, if you Google the stores giving 5 stars, 50% of them don't even exist, ie. https://effortlessliving.shop

I wanted some information regarding a product and despite the time being 4:00 am Mr Robert Yang answered all my questions. Thanks to Mr Robert for providing an excellent customer service.

Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..

Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)

Been using CJdropshipping for a few months now. I can say that I am not impressed with the service. They are not truthful about processing and shipping times. No clear details about delivery of services.

They put reasonable delivery time frames on product or services to get you excited. But when you eventually use them it becomes a nightmare. Also, I ordered product photoshoots about a few weeks ago. There has been no communication about the process or expected delivery.

The only reason I'm giving this two stars is because my earlier experience was good. It's just gotten worse as the months go by.

I will give them a couple of days to either fulfil my photoshoot request or give me an update. If this doesn't happen, I will be disputing the charge with my credit card company. I also feel it's time I move on to other alternatives.

I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.

My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!

Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!

Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!