Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

August 1, 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

FS9 Tactical
United States
9 days using the app
April 30, 2023

Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.

Blinders Limited
United Kingdom
8 days using the app
December 3, 2022

Worst every customer service. worst ever. they like to waste your time and do not care. they will lie on what they have in stock but in all reality it is at their suppliers warehouse not cj warehouse and it will take up to 5 days to get it to cj then another 3 days to get it shipped out and then another 15 days to get to your customer. scum bags lies. they never says this info on the product page. scums

Little One Gifts
United States
8 months using the app
CJDropshipping replied December 4, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

December 5, 2021

I give this app zero stars. I would never recommend to anyone. They never update inventory stock and have screwed up so many of my orders.

KM wholesale
United States
8 months using the app
CJDropshipping replied December 6, 2021

Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. If you have doubts about the inventory, you can contact your agent for the latest status. Thank you for your patience.

November 9, 2021

Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!

SeoniStudios
United States
8 months using the app
CJDropshipping replied November 9, 2021

Thank you for your feedback! Your approval is our motivation.

April 8, 2023

Funktioniert einfach nicht, man will sich anmelden aber man wird nur auf die Anmelde Seite geschickt und fertig. Egal was man anklickt es funktioniert nicht, mit Shopify verifizieren funktioniert auch nicht.

Cobra Clothing
Germany
8 months using the app
CJDropshipping replied April 9, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

May 26, 2022

Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy

MarioFuture
Greece
8 days using the app
October 23, 2020

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Gina Ge, she helps me to make sure all our ends (seller) is perfectly established and setup. It's great!

TOV Collection
Malaysia
8 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 16, 2021

I used this app more than 2 month I did not like it. If you want to grow your e-commerce business do not work with CJ dropshiping. It is worth dropshiping. Because of them I lost customer's trust on my internet store. CJ Dropshiping not working properly, process of warehouse very slow, logistic is so bad all order delivered late. So at the end, I just want to say that I am wasting my time and have received many complaints from customers that reduce the growth potential of my online store. Do not use CJ Dropshiping.

SH-AMA Design
United States
8 months using the app
CJDropshipping replied November 18, 2021

Thanks for your feedback. Regarding the processing time and shipping time, you can talk to your agent for the latest status at this peak season. To shorten the processing time, you can stock your private inventory for products of CJ. Thank you for your patience.

February 27, 2023

I can TRULY say that Roxane went above and beyond to help me with placing my first order. She was very patient and knowledgeable, and was able to make this process as smooth as possible for me. I don’t want to use anyone else besides her. She is great at her job and was very professional. I highly recommend her.

Ms Leah's Place
United States
8 days using the app