Reviews (9,094)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 27, 2021

Christian is a great guy! he was very helpful! I would recommend. They went above and beyond for my needs!

Crossback Company
United States
About 2 months using the app
CJDropshipping replied September 28, 2021

Thank you for your feedback! your approval is our motivation.

August 15, 2023

Joean Gu was as helpful as he could and tried hard to solve my problem. Very quickly himself answered me and helped me.

FSC KITCHEN
United Kingdom
About 2 months using the app
March 30, 2023

I had a conversation with Loker Wang. He helped me with all my questions and even sent a photo of the inventory. Appreciate his service a lot!

Outdorza
Poland
About 2 months using the app
October 20, 2023

The best. Very satisfactory service. Very helpful staff, experienced in dealing with various issues, especially their staff named Cheria who helped me a lot.

Walaoway
Malaysia
About 2 months using the app
July 3, 2020

Thanks from the great service from Hedy Liu, i had several questions according to shipment and my trackingnumbers.
Helped me out with my issue and replied very fast

daily-trends24
Germany
About 2 months using the app
CJDropshipping replied July 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 29, 2020

CJdropshipping is just the best! They help me literally with everything! There is always someone there for you to help instantly. The best service out there! I am very happy and satisfied with their support and I highly recommend CJdropshipping to all the dropshippers out there!

Coldprotech
Canada
About 2 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2023

Bruce Lin thank you so much for your support I really appreciate it best regards

2kTrendy Fashion Watch
Jamaica
About 2 months using the app
May 21, 2023

I give 5 stars for the excellent service and customer service, Lavinia, who is the agent who has helped me with my problems, is very good

DropMaster
Spain
About 2 months using the app
June 15, 2023

En tous cas, moi je valide,
Je donne les 5 étoiles à toute l'équipe, principalement à Mr Bird , pour les détails de sa réponse, lorsque vous les poser des questions, ses réponses sont très satisfaisantes!

Bébé Réjoui
Angola
About 2 months using the app
May 18, 2023

Would like to thank Agnes Fang for helping me with the questions I had. Fast and Accurate responses!

Kaisekitchen
Netherlands
About 2 months using the app