Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 11, 2023

Had a great support from their team. Specially from Mango Fu, who helped so much with everything I needed. Really recommend.

Your Mate
Australia
About 2 months using the app
November 3, 2023

I had several questions about some certain products and Surind (personal agent you get from CJ) was able to answer and solve everything in just a couple of minutes! Phenomenal customer Service! Thank you Surind!

Plug 'N Ride
Austria
About 2 months using the app
May 30, 2020

The best dropshipping platform. My agent Summer was amazing and very reactive even if i had a lot of questions she helped me to do everything step by step with the product and all the procedures. Thanks again

L'unique accessoire indispensable pour votre animal de compagnie
France
About 2 months using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 28, 2020

This App is just amazing! 24/7 they are there for you to answer every single question you have. My agent always do the best to meet my requirements ! Thanks to all the team especially Maxine H

High Tech Flow
France
About 2 months using the app
November 4, 2021

I am the newbie here so there is a lot of questions . Connie Jin, the consultant was very patient and helpful to help me step by step . Excellent customer service !!! We really need company provide with this quick and reliable live chat which CJdropshipping achieved this.

Simple and Ease
United States
About 2 months using the app
CJDropshipping replied November 4, 2021

Thank you for your feedback! Your approval is our motivation.

May 19, 2022

Great app that makes sourcing and fulfillment extremely easy. Their support and team of agents are also very good. My agent, Gina, helps me every step of the way and it really feels like she's on my side. She finds answers to my questions quickly and provides suggestions when needed. All in all, I've had a great experience with Gina and CJDropshipping.

Catcordion
Canada
About 2 months using the app
June 23, 2023

CJ Dropshipping is doing a great Job helping you get your business started they even give you a helping hand with assigning you a personal Support mine was called Bonnie and she helped me with everything i coud imagine and the respond time is crazy its instant

Kaiza
Germany
About 2 months using the app
February 2, 2023

Zoey is really helping me a lot I honestly can’t thank her enough for her time and patience that she have with me!

Ultra Quality Store
United States
About 2 months using the app
January 16, 2024

Dear yanky I have been working with CJ Dropshipping from the beginning of my store's development. I love its organization and user friendly design. Like any other beginner

qadristore
Kuwait
About 1 month using the app
March 27, 2023

Thank you Billy for helping me with all the questions I needed and going into depth with what cj is about and helping me get the best customer experience. Billy also responded in a matter of minutes which was very helpful.

WorldPet
United States
About 2 months using the app