Reviews (8,242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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I've just started using the CJ app for my store and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I'm averaging multiple questions a day. I'm yet to have full experience with the platform as I'm still building my store but so far I am very impressed by the support and am hopeful despite the mixed reviews that with Sabrina's help I'll be able to successfully launch!
My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.
Customer service agent Kribee Huang is great!
Starting my journey with CJ and Flo, my agent has been really amazing and I can't wait to work on this store with her and this app
Cjdropshipping has very attentive personal agents that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent
Cristina was very helpful. Thank you, Cristina!
I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.