Reviews (9,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I have been working with CJ Dropshipping for over a year, and my experience has always been excellent. I want to especially commend my agent, Leila, who is always ready to help. Leila is a true professional who addresses any issues promptly and with a friendly attitude.
Thanks to Leila and the CJ Dropshipping team. I confidently recommend CJ Dropshipping and agent Leila to anyone looking for a reliable partner to grow their business.
I am a new client of CJ Dropshipping and my experience with customer service has been great! Thanks very much to Gildan Wu who was very patient and diligent in assisting me!
Best support, and Christine Yu is amazing!!
Excelent support team! Oliver Xu made a really great impression with in-depth knowledge about a area which I was not familiar with.
Quick response with a solution within less than 5 minutes!
Thanks to Garrison Wong
I recently had the pleasure of interacting with CJ's support team, Gildan was stand beside me until fix all my issue and this mean to me and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!
Great app love the help of the agents on here like Flo really come in handy!
Ken supports me so well. Even with the custom packaging. Their services are so good.
Exceptional Service. fast. highly recommend, and make the effort to reply promptly.
Kudos to Bring Zhong, very professional, thanks again for all your efforts!
Excellent and fast customer service with Raymond