Reviews (8,398)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

May 2, 2023

Fast replies, informative and helpful links were sent. Very thorough replies. Thanks great support so far from "Michell luo"!

NOLACreamery
United States
2 minutes using the app
May 19, 2023

Waylan is the best. Always helping me to resolve any issues that I may have or answer my questions regarding products. I enjoy working with him.

Sycrece's Beauty
United States
2 minutes using the app
September 2, 2023

CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Arlene Nong, every day. Each time, she responds with kindness and goes above and beyond to assist

Pati-Evi
Türkiye
1 minute using the app
June 12, 2023

Ruth was very helpful and got me everything i needed to get my store setup and running. highly recomend

Express Shop
United States
1 minute using the app
September 27, 2020

Great service! They check all of my requirements and fulfill my order in time and with high professionalism and attention to the details. Highly recommended!

DeeTrade
Thailand
1 minute using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 6, 2023

I'm new to CJdropshipping and wasn't sure what to do, but June was super helpful and patient with me and answered all of my questions. Amazing service and very friendly!

Peirma
United States
1 minute using the app
May 29, 2023

Cristina was very helpful. Thank you, Cristina!

I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.

Mainstay
Canada
July 25, 2024

VISIBREEZ
Canada
5 months using the app
June 6, 2024

Vitanique
Netherlands
4 months using the app
June 11, 2024

Tades Fashion
Germany
3 months using the app