Reviews (9,078)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
Refine
-
By rating
Excellent customer service! I was stuck with an issue for hours and Ada was solved it within minutes.
I find some of the other folks comments offensive. CJdropshipping has been the greatest company to work with. Always there and always so helpful. I am sorry but I have nothing ill to say about this company at all. I hope all the positive reviews for this place over take the bad ones. It takes effort folks to succeed. Keep up the great work CJdropshipping, your work doesn't go unnoticed. Thank you and I wish you all the best.
Mango has been really helpful with any questions I had about products (as well as other representatives). So far, I've had a good experience.
I can’t give a good review to this app, the order never was delivered as described.
I had the app for almost 12 months here is the problem:
1. Shipping label is created 24 to 72 After the order was placed, but the item is handed in 7 days after the label was created to the carrier, creating a false expectation to the client of a delivery withing 5 to 7 days. All the placed orders took more than 20 days to be delivered to the client. As a result you have a long listing of costumer asking for their orders and bad reviews in your store.
2. Some of the orders never left the warehouse and when you checked the status of the order you realized that you have a ticket opened by CJDropshipimg to charge you more for the paid shipping. As a result you have a huge profit lost or new debts.
3. Some of the item was never delivered because was out stock, but the inventory never was updated in your store, causing bad reviews in your store.
I would never recommend this business relationship to anyone, I really regret installed the app and put my confidence in people who don’t care about your business.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.
Hi,
I just staring using CJ's dropshipping company as my supplier and so far I am receiving great support from Phoebe Lin. She has answered all of my questions accurately. The platform is user friendly and I look forward to a successful selling long-term relationship with CJ's dropshipping.
Thank You,
Veronica Giaquinta
Je recommande à 100 % Mon agent Linda et super réactive et répond très rapidement à mes question et m'aide en fonction
I like Box Chen's customer service.
okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
CJDropshipping is wonderful for new dropshippers. And my agent Bucky was very patient and helped me a lot.
Thank you for your feedback! Your approval is our motivation.
My agent Ryan Chen really helped me
I would give 5 out of 5
Everything is fine , just makesure to click the right delivery partner to get deliver your product quickly