CJdropshipping: Much Faster

CJ dropshipping has been a game changer in my small business. They allow me to focus on growing my business without having to worry about the backend logistics. Rena my Support Agent has been very helpful, whenever I may have a question about certain products or suppliers, she has shown that CJ's have exceptional customer care as well as good attention to details. THANK YOU, you ROCK!

The first product I decided to dropship is being delayed by cj dropshipping by over a MONTH. All they can do is say sorry but not do anything to solve the issue. Truly a broken system. Would not recommend.

I'm only starting out, but so far CJdropshipping seems to have pretty robust tools and features. It's easy to search for products, though their 'search by image' feature could use a little work (it often returns a very limited number of items, or it's not the right match even though you can find the exact item on their site searching by keywords). But BEST OF ALL, their customer service response rate is extremely fast. For product sourcing, they will reply within a day (possibly even hours - I'm not at my computer 24 hours a day). You can also chat with a representative on demand as well. Eugenia Deng answered so many of my packaging questions I got embarrassed but she remained patient and helpful. When she didn't know a delivery schedule off the top of her head, she double checked with someone else and was able to give me a specific answer in minutes. Leah was also very prompt with helping me deal with shipping questions, and linked me to the correct resources. It's really great that I'm able to get answers so quickly via chat, despite being a beginner. I'd say that's even more important for beginners. I think I'm going to be very happy with CJ!

Billy was great at helping me out with my questions about the warehouses and currency details. He helped me greatly! Thank you Billy! Thank you CJ!

I now have CJ dropshipping for a while and I really like it! the good service from my own CJ agent: Celia Yang, she speaks English fluently and responds quickly to all my questions! the chat also helps you with all your problems, in short, a clear and well-arranged site with super service!

Joean Gu is really good customer support.

Very good platform and a super good customer service. The Agents will answer all your questions and help you all the time! I can really recommend CJ for your business! A big help for me was the Agent Cristina Chen, because she could answer all my questions in a couple of minutes!!!

Its great so far

their service is amazing (Harris gave me some advice and helped me)

It was a great experience talking with sameen. Thank you so very much sameen for your time and support