Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 14, 2023

I was frustrated with a product description and not being able to find correct information, Christina Chen was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Christina!

Blood Mat™
Sweden
About 1 month using the app
July 7, 2020

This is a very different business idea and the concept is easy to use. Easily browse the products on website and then add products to your store.

Vital Crop
United States
About 1 month using the app
CJDropshipping replied July 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 24, 2022

Cj is defenetly woth a try. They have the best service ever! I was helped by: AdaQiu. If you are new to dropshipping they are willing to help you with everything. Also you can request products if they are not selling them or come up with your own product idea's. They are amazing friendly and don't feel stupid to ask anything, everyone has to start somewhere!

Viralluz
Netherlands
About 1 month using the app
February 5, 2024

This app is phenomenal. Yet the best part about it, is the service that you receive from your dedicated agent. In this scenario, Miya Huang was able to assist me with every question that I've had, including help with orders. My agent is extremely understanding and always very insightful through this process! Thank you so much Miya for your assistance! CJ Dropshipping is the best!

Grubby
United States
About 1 month using the app
January 30, 2024

Excelente atencion al cliente, estan siempre disponible y dispuesto para aclarar las dudas. Fui atendida por @Billy.

DamsI Tienda
Chile
About 1 month using the app
September 22, 2020

I used this app and my agent helps me a lot Vicky Gan .... It’s make it easier because they put an agent and can able to chat you and give an answer right away ... The best an awesome app

Jayalin Store
United States
About 1 month using the app
CJDropshipping replied September 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 22, 2021

Thank you for all your service, the customer service is great, efficient and available I recommend
And my agent Icey Zhang is real professional and efficient

Derlines
France
About 1 month using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

December 1, 2023

I had a fantastic experience with CJ Dropshipping, and I owe much of my success to Being Zhong. His assistance was invaluable, ensuring a smooth and efficient process. Five stars for their excellent service and dedicated support!

Brushify
Canada
About 1 month using the app
January 23, 2023

Beyond Helpful. I normally work with Eden (who is Fabulous), but today when I reached out Billy was there to assist. I honestly didn't expect someone to answer since it is a Holiday, but Billy answered all of my questions and responded so quickly I couldn't believe it. I appreciate Billy for helping me especially when it is 5am in China...This is hands down some great customer service. Thanks Billy/CJDROPSHIPPING

Kay Bonita
United States
About 1 month using the app
January 20, 2024

Starting my dropshipping journey in South Africa, Still learning and growing, shout out to consultant Ken Yang for helping me out from CJ Dropshipping

GRAB-ALOT
South Africa
About 1 month using the app