Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited January 25, 2024

I had an outstanding experience with Whalen. His professionalism and dedication to resolving my issues were truly commendable. He was patient, attentive, and went above and beyond to ensure my satisfaction. Whalen's exceptional service has undoubtedly left a positive impression, making me a loyal customer. Thank you!

AthletXpert
Germany
5 months using the app
December 27, 2023

Since I use CJdropshipping, everything becomes easy. And thanks for Lahne Zhang and cheria helps me, Both are always do a great work for us. Nice job !

Danish Enterprises
United Arab Emirates
4 months using the app
April 3, 2024

Just new on CJ and very happy!
Thanksfor the great support Kaycee Chen ! Quick and very helpful

Pawie Store
Switzerland
7 days using the app
January 22, 2024

Jolie was my supportive aDear CJdropshipping Team,

I wanted to express my gratitude for Jolie's outstanding support. Her professionalism, efficiency, and dedication have truly set her apart. Jolie's expertise and commitment to customer satisfaction have greatly contributed to the success of my business. She navigates challenges with ease and provides innovative solutions. Her friendly demeanor creates a sense of trust and reliability. Thank you, Jolie, for your exceptional contributions.

Trendy Treasures
United Arab Emirates
3 months using the app
January 6, 2024

Huge thanks to Suki Huang who was really helpful and answered all my questions from CJ's customer service. I'd recommend CJDropshipping to anyone as they have a decent user interface and you can source items from multiple sites.

No Tags Clothing
United Arab Emirates
28 days using the app
January 15, 2024

I am starting a new journey and the customer service support. Be supporting. I am pretty sure I’ll have more questions and guidance needed.

Zeus Connect
United States
2 months using the app
March 1, 2024

Eileen is really helpful anytime. She always finds me products im searching for. I thank you a lot. Hope to be a long term partner with me.

Celestam
Germany
5 days using the app
December 5, 2023

Arlene, helped me to figure out a issue on why my products were coming out as sold out. She was fast, professional and kind. Thank you again Arlene

Teensygrden
France
Over 2 years using the app
January 23, 2024

Saturn has been helping me along with my store as I get started dropshipping. She has been an amazing help whenever I get lost on the platform. Extremely quick as well.

Ember Zodiac
United States
12 days using the app
March 7, 2024

I recently had the pleasure of working with Angel Li from CJDropshipping, and I must say the experience was outstanding. Angel provided me with exceptional support and assistance in managing my CJDropshipping account.

SheasCo
United States
4 days using the app