Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

March 21, 2024

Linda was amazing, I was a bit stressout because it's my first order but she really really help me and super fast, I didn't expect to have a rep helping me for Free, Good job guys, thanks again Linda

Zephyra
Canada
3 months using the app
March 28, 2024

I would like to take this opportunity to give special praise to Dolly, whose collaboration has been nothing short of fantastic. Dolly not only responded to my concerns quickly but did so with an efficiency that far exceeded my expectations. The result of her efforts was absolutely perfect, once again showing how valuable such dedicated employees are to any business. This excellent performance is not an isolated case but reflects the continuous excellence that I have come to appreciate in the past. More employees like Dolly would make the world a better place! Five stars for her exceptional work and my highest recommendation. Thank you, Dolly!

Best regards,
Patrick Schulz, Owner of PALUMA Switzerland

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Ich möchte diese Gelegenheit nutzen, um ein besonderes Lob an Dolly auszusprechen, deren Zusammenarbeit einfach fantastisch war. Dolly hat auf meine Anliegen nicht nur schnell, sondern auch mit einer Effizienz reagiert, die meine Erwartungen weit übertroffen hat. Das Ergebnis ihrer Bemühungen war absolut perfekt und zeigte einmal mehr, wie wertvoll solch engagierte Mitarbeiter für jedes Unternehmen sind. Diese hervorragende Leistung ist kein Einzelfall, sondern spiegelt die kontinuierliche Exzellenz wider, die ich schon in der Vergangenheit schätzen durfte. Mehr Mitarbeiter wie Dolly würden die Welt zu einem besseren Ort machen! Fünf Sterne für ihre außergewöhnliche Arbeit und meine höchste Empfehlung. Vielen Dank, Dolly!

Mit freundlichen Grüßen,
Patrick Schulz, Inhaber von PALUMA Switzerland

PALUMA
Switzerland
7 months using the app
April 17, 2024

I've been using CJ for a while but today I had the best customer service experience with them. My agent Doki Huang was very helpful and went above and beyond to match my needs. Thank you!

Effexxi
United States
5 months using the app
March 29, 2024

I have been working with an agent named "Bring," and he has been very helpful. He is quick to respond and does his best to get me the products I need to find and is very communicative. I have worked with many agents but Bring has been the most helpful and trustworthy I have worked with!

Veloria
United States
4 months using the app
April 25, 2024

I thought watching youtube videos on the process made me an expert, but I realized I am still completely lost. A lot of folks might be in the same situation, but don't worry because you have agents READY to help you anytime! Nova Lou is my agent and she and other agents are always available when I am lost. Today she helped me a lot to understand the process which made my day. Thank you Nova Lou for being so patient with me. :)

Elisse Treasures
United States
25 days using the app
Edited March 4, 2024

I am using CJ for a little while now and i must say the most i love about CJ, besides the enormous selection of products, is the service. Along my journey, Karen Jiang and Luna helped me a lot and was always on point and polite. Its just Great!

Vierfachliebe
Germany
6 months using the app
April 24, 2024

"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"

Keept Simpler
Germany
19 days using the app
Edited March 1, 2024

I couldn't be happier with CJ Dropshipping's game-changing support and pricing!

Their customer support is next-level – responsive, reliable, and real. Any questions or issues, they're on it like clockwork. It feels like having a business partner who's got your back 24/7.

And let's talk prices – unbeatable. CJ Dropshipping offers top-notch products without breaking the bank. As a budget-conscious entrepreneur, their pricing has been a game-changer for my business's bottom line.

In the fast-paced world of e-commerce, CJ Dropshipping stands out for their support and affordability. Kudos to the team for making my journey smoother and more profitable!

Bin helped lot with customer support cheers to him! Bin Han is very good good good good good.

Outfit Lander
United States
About 1 year using the app
February 26, 2024

Hands down, CJ is my go-to 3PL in China! Shoutout to Carrie for her quick responses and outstanding support. Highly recommend to anyone looking to take their ecom business to the next level.

Cocco
Singapore
Over 3 years using the app
April 30, 2024

Krise Qi is always ready to assist me. Working with CJ is easy and service is good. Pricing of the products are also very good and everything is very reliable. From custom packaging to shipping options. Can definitely recommend!

Noir Luxe
Netherlands
2 months using the app