Reviews (9,347)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.
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Customer service is really the best thing about CJ - a real person is always ready to answer your question within seconds. Janet is especially great. THank you!
Good service! I was helped by Joyce who answered my questions. Joyce answered multiple questions that i had.
Thank you for your feedback! Your approval is our motivation.
Looks like very poor app. Its free to install and use but thats only 1 profit. I tried to conneckt my store, I had account on CJ for few months now, and when tried "log in" it just says " sorry, you are not logged in". Lol. Also their terms of use are a bit weird. No responsability for almost nothing. You got scammed via their platfor or similar looking site? - your problem. Bad quality of produckt / fail in manufacture - your problem. Produckts description: material - cloth. What the H is "CLOTH" lol.
Had an amazing chatting time with agent Aoki Gong. Helped me with solving my global shipping problem, really good and top quality service. Highly recommended!
getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together
So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10
AN ABSOLUTE DISASTER!
Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Not good at all...it keeps my store authorization failed
I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again
Your a superstar