Reviews (9,374)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

July 7, 2024

I'm new seller i haven't learn anything just started but when i start receiving orders i realised didn't know lots of things went cj chat help GILDAN WU i really appreciate she is giving me full support on every issue i have really great team their by cj dropshipping.

Ri link
United Kingdom
10 days using the app
July 9, 2024

I am a new client of CJ Dropshipping and my experience with customer service has been great! Thanks very much to Gildan Wu who was very patient and diligent in assisting me!

Fierce Luxe
United States
4 months using the app
June 30, 2024

I was stuck trying to figure out why CJ was awaiting payment when I knew the customer had already paid... Bonnie was extremely helpful and patient with me in explaining what i needed to do to complete the order process. Thank You Bonnie

Knew Knowledge
United States
About 2 months using the app
July 4, 2024

i just started dropshipping and it's been overwhelming for me having to fulfill orders, downloading invoice and tracking orders but thanks to Garrison Wong. he came through for me. i wouldn't have come this far without Mr Garrison Wong.

HeartBridge™ Bracelet
Germany
3 months using the app
July 10, 2024

Amazing service. So helpful, I was having trouble finding a product so I asked my private agent, suki huang, and he helped me out within 10 minutes.

My Store
United Kingdom
About 1 month using the app
July 5, 2024

Super easy to use. Cheap prices. Agent & sourcing tools are amazing. Sulee Li helped a lot.

Shop On Pink
Ireland
6 months using the app
October 18, 2024

Very strong support, helped me immediately with all complications! I wrote to support ``Bonnie``

Pampipix
Germany
About 24 hours using the app
July 15, 2024

Thank You Estella Wu for the unwavering support. keep up the the excellent services

Luni
Portugal
4 months using the app
July 9, 2024

Its the greatest supplier of all i tested!! You can haveur own manager which is very helpful they responding fast and very good and kind. Rebecca is currently my personal manager and shes very helpful and very kind too!

GLADPETS
Germany
5 months using the app
July 15, 2024

Thank you for the excellent app and great customer service. Keep up the good work!” Thank you, Rami Wu.

WAVE SHOP
Saudi Arabia
About 2 months using the app