Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

May 7, 2024

Karen Jiang provided an exceptional level of service! From the moment I walked in, her warm demeanor and professionalism put me at ease. She went above and beyond to address all my questions and concerns, ensuring I felt confident and well-informed throughout the process. Her attention to detail and dedication to customer satisfaction truly set her apart. I highly recommend Karen Jiang for her outstanding service!

Fashion Finesse
Jamaica
2 days using the app
February 18, 2024

Sveta had the best customer service and was quick to handle my concerns thank you so much!

Adore & Adorn
United States
About 2 months using the app
January 26, 2024

really happy with costumer service, i asked Raymond for a full list of inventory on a product that has a lot of variations. He took the time to give the exact number on each variation. 10/10

RosebudTeddies™
Mexico
26 days using the app
March 23, 2024

best dropshipping supplier overall. and good support Karen Jiang

glamhound
United Kingdom
About 2 months using the app
Edited March 5, 2024

The quality of service is very good .I dropship with CJ and the entire staff is very friendly, especially Sabrina Liu

Cheappro collection
Germany
3 months using the app
January 22, 2024

Lisa Wei helped me to organize my store and advise me on how to offer good quality products to my customers, thank you!

Ma boutique
France
3 months using the app
March 17, 2024

CJdropshipping has the best service and support.
I was having an issue with getting my email verified and Garrison Wong helped me through it. He is a wonderful service representative and I greatly appreciate his patience and help.

ArticleXen
United States
1 day using the app
February 23, 2024

I asked Camilia my Agent of CJ dropshipping for help and she was there very quik response Camilia is an excelent help and has very good advice it was a pleasure working with her

Meysi Goods
Netherlands
About 1 month using the app
March 21, 2024

Great app ! without Zoey i I wouldn't understand anything. im glad that i using that app

D&M
Israel
3 days using the app
Edited March 15, 2024

Marian Chen,

Thank you for your excellent service. I'm truly satisfied with the assistance you provided.100%

Elect Fit
Canada
About 2 months using the app