Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

August 6, 2021

Tinkle Chen help me when i needed help ASAP, my agent Mayya Wang is also really helpful she takes time to understand what i need. i LOVE this app! Only thing there is a crazy amount of Bugs!! Which makes me sad cause i really like this app.

Funky Slides
Canada
28 days using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.

July 25, 2021

Thanks for your help Henry - always great to solve issues with a real live person 24/7 - instantly. Screenshot helped greatly.

Sassy Cat Outlet
Australia
17 days using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 28, 2023

The app still under test but i like the support they answered me so fast so kind and helpful if i like this app after test i will recommend it again and may on youtube as well

Fashion Madowa
Germany
8 days using the app
May 7, 2021

Although CJ do lack a large inventory compared to AE, Liz Liao was very helpful and patient in answering my questions and helping me source for products! :)

Just For Mama
Singapore
7 days using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 7, 2020

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
United States
2 days using the app
August 3, 2022

saturn wang is very helpful and nice with customer service
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unknownclothingbrandd
United States
1 day using the app