CJdropshipping: Much Faster , 7,639 reviews

hope for the fast services

I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response.
Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.

Thanks Bonnie Gu for the quick support and clear answers..

thery good agent and App

Cj has been great. The attention is fast and always helpful. They also offered me a great discount for my product. My agent was Tracy and her service was great.

I had difficulties communicate with some CJ agents to understand my problems & I got frustrated sometime to work with them, probably because of language barrier?. However Garrison Wong is great, he/she is fast in response, understand my problem & solve the issues quickly. Thank you Garrison! (5 stars for her)

Aurora Huang provided exceptional customer service for my CJDropshipping needs. Her responsiveness, attention to detail, and willingness to go the extra mile made my experience seamless. I appreciate her expertise and friendly demeanor, making it a pleasure to work with CJDropshipping. At first I was nervous on how to go about dropshipping but then she reached out to me and fed me with great ideas on things I should know. Thanks a lot Aurora Huang!!!

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

"Cristina was very helpful and provided excellent guidance. The customer support is top-notch."

It is very clear to understand and work, I am very satisfied when I started, now I am satisfied and even more once the first sale is made
And see the profit you will receive for each item sold