Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

April 18, 2024

I’m very happy with CJdropshipping - you get very good prices, good delivery times and a nice service (especially with Roxane, she helped me so much in terms of custom packaging and also the products itself - quick response and extremly helpful)
The connection with your shopify store is easy and works great - you can import the products from CJ (and there are plenty) in your store or connect your existing products with CJ.
All in all I can really recommend CJ.

leathery
Austria
6 months using the app
Edited May 2, 2024

Great, always there for me. Thank you Tab Zhao

Tab is great. I enjoy working with him

Tab always gives me information.
We work well together and have been exchanging information with each other for several months now.
I hope it continues like this. Thank you Tab.

zeals.ch
Switzerland
7 months using the app
April 18, 2024

I was finishing setting up my store and sometimes I need a quick answer to something I don't know. I simply asked through the chat and had a really quick response from Sulee li solving my doubt, also helped me note something I hadn't seen and how to set it properly. That's what we need, quick solutions to keep on working on what we were doing.

Lumina
Australia
6 months using the app
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app
March 19, 2024

Corry! Corry! Corry! Best customer service in the world! She helped me since the launch of my store, and whenever I needed help and having concerns, she solve them right away and explained it in every detail. I once having problems with the sku bundles but she still manage to find the best solutions ever even though the technical team seems not finding a solution for it, but she manage to find the new supplier with the same product I need as soon as she can. So really great effort! Corry! Love your help. Very easy to work with and great communication skills, she is also very kind and friendly. Best of the best customer service!

tallpapa
Canada
2 months using the app
May 1, 2024

I had the pleasure of working with Rami Wu from CJDropshipping, and I must say, he truly exceeded my expectations. Rami's dedication to providing top-notch customer service is unmatched. Whenever I encountered an issue or had a question, Rami was there to assist me promptly and efficiently. His expertise and willingness to go the extra mile made all the difference in my experience with CJDropshipping. Rami not only resolved every problem I encountered but also provided valuable insights and guidance along the way.

What sets Rami apart is not just his professionalism, but also his genuine care for his clients. He took the time to understand my concerns and ensured that I felt supported throughout the entire process. Thanks to Rami's exceptional assistance, I was able to overcome challenges smoothly and achieve my goals with ease.

I can confidently say that Rami Wu is a true asset to CJDropshipping. If you're looking for outstanding customer service and a dedicated partner to help you navigate any hurdles, look no further than Rami. His commitment to excellence and unwavering support make him stand out as one of the best in the industry. Thank you, Rami, for all that you do!

Almoni Express
Italy
4 months using the app
April 22, 2024

Arlene was a huge help getting set up with CJ. She guided me through every step from learning to purchasing my first orders. I'm glad she's my agent and glad to be with CJ because of service like hers.

- Christine

Canine Culture Crew
United States
7 months using the app
April 18, 2024

Royce Zhang and his team at CJ DropShipping did a Great Job solving my Design Button software problem for my P.O.D. product on my Shopify store. I have been using CJ DropShipping for a short time and Royce helped educate me with some ordering & setup issues I had being a rookie with this platform. Thanks again Royce, I appreciate your Help!

Sunrise Paw Prints
United States
4 months using the app
March 13, 2024

I love how there is always a live agent here to help answer your questions. Estella's been very helpful. Thank you

Lethal Dreams
United States
Almost 5 years using the app
April 30, 2024

CJdropshipping has become a part of my everyday life now that I use it for my business. I've had many special requests along the way and my agent Mandy Lu has always helped, always there to respond, to discuss things with manufacturers on my behalf etc.
Because of that I plan on expanding my business through CJ and I hope to have many many successful years thanks to this platform :)

WonderDraw
Estonia
2 months using the app