Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

April 18, 2023

Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)

Light Glow Essentials
Philippines
9 days using the app
February 14, 2022

Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..

The Gift Club
Hong Kong SAR
9 days using the app
CJDropshipping replied February 14, 2022

Thank you for your feedback! Your approval is our motivation.

August 11, 2021

I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.

Clever Thingz
United States
9 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

August 12, 2022

My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!

https://www.stripegym.com/
Italy
9 days using the app
August 1, 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

FS9 Tactical
United States
9 days using the app
April 30, 2023

Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.

Blinders Limited
United Kingdom
8 days using the app
August 30, 2022

Christina Chen was extremely helpful. I think she deserves a raise because he genuinely took the time to help me step by step for 3 hours straight, I am truly impressed ty so much :) it's too bad I can't give her more stars ❤️

Pets Primal
United States
8 days using the app
May 26, 2022

Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy

MarioFuture
Greece
8 days using the app
October 23, 2020

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Gina Ge, she helps me to make sure all our ends (seller) is perfectly established and setup. It's great!

TOV Collection
Malaysia
8 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 27, 2023

I can TRULY say that Roxane went above and beyond to help me with placing my first order. She was very patient and knowledgeable, and was able to make this process as smooth as possible for me. I don’t want to use anyone else besides her. She is great at her job and was very professional. I highly recommend her.

Ms Leah's Place
United States
8 days using the app