Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

May 6, 2024

Ich bin äußerst zufrieden mit meiner Erfahrung bei CjDropshipping. Die Abwicklung meiner Bestellungen erfolgt stets prompt und zuverlässig. Ein großer Teil dieses reibungslosen Ablaufs ist meinem Agenten Ashely Wu zu verdanken. Die klare Kommunikation und die effiziente Handhabung eventueller Anfragen machen Ihn zu einem unschätzbaren Vermögenswert für das Unternehmen. Ich schätze Ashelys Engagement und möchte ihr meinen aufrichtigen Dank aussprechen.

Tamatu
Germany
7 months using the app
April 19, 2024

Camilia Zhu is a super responsive, attentive and truly helpful person. Usually answers questions quickly.

TheCuteOpia
France
9 months using the app
March 18, 2024

My journey truly elevated when I began collaborating with CJ Dropshipping approximately a year ago. I can confidently say that my experience with CJ Dropshipping has been fantastic.

One of the standout aspects of CJ Dropshipping is its unparalleled customer service. It's evident that they prioritize client satisfaction above all else. However, what truly sets them apart is the exceptional service provided by my agent, Erica Zhang.

Erica Zhang's dedication to her clients is truly commendable. From the moment I began working with her, I knew I was in good hands. Her attention to detail, prompt responses, and willingness to go above and beyond have consistently exceeded my expectations. She doesn't just meet the standard; she sets a new benchmark for excellence.

⭐⭐⭐⭐⭐ for Erica Zhang - CJ Dropshipping

Dog Bed & Supplies
Netherlands
Over 1 year using the app
Edited April 27, 2024

Exceptional customer service, really happy about the job they are doing. Very pleasant and professional people. Special thanks to Alan and Bring

Samuzak
Japan
8 months using the app
April 16, 2024

Thank you CJ and special thanks to Agent Ruth for assisting me to sort the checkout successfully … keep it up

MISHKA JEWEL LLC
United States
9 months using the app
April 8, 2024

As a business owner, CJdropshipping has been a game-changer for us, especially with the fantastic support from Shinco Zhao. Their platform is user-friendly, and Shinco Zhao's advice has been invaluable. We've progressed from minimal earnings to five-figure monthly revenue, all thanks to their prompt responses and insightful guidance.

Now, we're aiming to reach significant milestones this month, largely due to CJdropshipping's effectiveness and Shinco Zhao's unwavering support. We can't recommend CJdropshipping enough, and we're so thankful to Shinco Zhao for everything he's done for us. With their help, our business is really taking off. Our team thanks.

Tukkukoira
Finland
10 months using the app
March 25, 2024

Luna from CJ doing a great Job and helping out!

Pearl Diamonds
Germany
About 1 year using the app
May 8, 2024

I was helped by Kribee Huang and that person was very helpful and answered all my questions and added screenshot to make it easy for me to understand what I needed to do. Going through the process helped me understand better what needs to be done quickly so orders are not seating in limbo.

ShopAffiliateMB
Canada
7 months using the app
March 19, 2024

Karen Jiang is my personal assistant to cj, she does a great job and responds very quickly when I need help.

EROS
Netherlands
About 1 year using the app
March 26, 2024

Sita, has been a delight to work with, and has helped me with all my problems and queries and has demonstrated that they are a crucial asset to the team

AEVEA
Australia
12 months using the app