Infinite Options , 3,913 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

Edited May 23, 2016

This is a great App. I am very happy with it. The Team are very helpful and efficient.

Zengifts
Australia
About 7 years using the app
September 19, 2018

I am not sure what I'd do without this app! I have to give my customers options/variants with their jewelry picks and this is the only way to do it for free! Thanks so much Shop Pad!

One Thing Lockets
Canada
About 7 years using the app
Edited July 25, 2017

This is a fabulous app, and with all the customization we offer with our pet collars, leashes, clothing and other products, it is a must. I do wish we could add pricing for certain options (additions to our products such as leashes etc), but overall, I am VERY happy with this app. GENIUS! www.dogcollarfancy.com

Dog Collar Fancy
United States
About 7 years using the app
Edited December 1, 2023

Very effective app for a business that emphasize on customization. Support is really helpful and efficient as well!

Celovis
Malaysia
About 7 years using the app
February 9, 2019

Super great customer services. They helped me get all set up!! Definitely 5 stars and I will recommend this app to others.

Capes In Flight
United States
About 7 years using the app
Edited July 22, 2022

We've been using infinite options for a few years now. Not only does the app work well, the support staff are quick to respond when we want help making changes.

Cornish Tea Coffee
United Kingdom
Almost 7 years using the app
March 29, 2019

I can't say enough good things about this app. I love how I can add options to my products like text boxes, etc. that I can't get with my theme. The customer service is stellar. I received quick replies to my questions, and the team made some awesome custom adjustments for me. The stress just melted away! I highly recommend this app!

You Had Me at Woof
United States
Almost 7 years using the app
May 25, 2017

Great app with great support, does what it says it will. I hope they add the ability to change prices soon!

Evolve Electrics
United States
Almost 7 years using the app
July 21, 2015

By far the absolute best app I have used with Shopify!

Whispering Metalworks
United States
Almost 7 years using the app
Edited August 4, 2023

This app is the longest running app I have on my Shopify account. I don't use my web store nearly as much as I used to due to changing industries and occupations, but I still use it sporadically for some of my long-term customers.

I successfully setup my Order Printer app years ago to reflect information provided by customers through Infinite Options, but I recently decided to start using Packing Slips instead of orders via Order Printer.

I tried for 6+ hours this past Wednesday, 8/2/23, to insert code into my Packing Slip Template to reflect Infinite Options variables. It just didn't work...no matter what I tried!

Obviously I forgot that the ShopPad website is/was a great source of info, HOWEVER today, 8/4/23, I emailed ShopPad's customer service team asking for help with what I was trying to do. Not only did I receive a link to accurate & working steps, but Emily F. replied to my request with said link within ONE MINUTE!!!

BEYOND excellent customer service!!

Thank you so much!
Dee

Dcw Sales
United States
Almost 7 years using the app