Infinite Options , 3,910 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

Edited April 19, 2021

I kind of feel like this app is hampered by some limitations that are placed on it by Shopify, and as a result, it was not for me, but the team was helpful. Using the option that automatically added a second item to the cart made my orders and shipstation invoices messy, which increased packing errors and confused customers (customers can add a kind of product option that adds a second item to the cart, but they can remove the second item from the cart and the primary product still shows the product option). Hard to explain, but you'll recognize it when you see it. They made some changes to my cart to clean up what customers were seeing, but I advise you not to have anyone modify any of your themes without backing up first. I had so many apps modifying my themes, that I ultimately just started over with a new theme. Is this app to blame? Partly. But mostly it's Shopify's own limitations.

MediaLight Bias Lighting
United States
2 months using the app
September 29, 2015

This guys are really awesome. Less than 12 hours response from the customer support to help with installation. Thanks a lot!

Nigerianwives
Nigeria
2 months using the app
June 13, 2019

We have had an online store for about 15 years with 3dcart and I was used to their flexible and fairly powerful product options. It was a shock to come to Shopify and find this aspect of products so extremely limited--almost non-existent! Infinite Options helped us achieve very nearly the same kind of product variation that we had at 3dcart (and that we *need* to have).

My very favorite thing about Infinite Options is the "conditional logic" you can apply to options. This allowed us to make some definite improvements over what we have had all these previous years. Love it!

I will also say a word about the support. I got into several chats with ShopPad support and overall they were very helpful, sometimes awesomely so. THANKS!

I think my main frustrations came from thinking things needed to be one certain way. But once I came with workarounds, I realized that the vision I had wasn't necessarily the only or even best way to approach the issues. So, at this point, I don't have any serious complaints. Honestly, it's Shopify that needs to improve and offer more flexible & powerful possibilities to their products.

Murchison Drilling Schools
United States
Over 4 years using the app
September 14, 2016

Easy to use and was able to do everything I needed. Would definitely recommend. The customer support is amazing.

Life Remedies
Canada
2 months using the app
July 7, 2016

I needed a quick & easy customisation option to get my shop up and running. This app fitted the bill and best of all - it's free! Many thanks

Giftedindesign
United Kingdom
Over 4 years using the app
April 16, 2017

Good one. Simple. Helps a lot. We were really stucked with Shopify's options before this

Protein Se
Sweden
2 months using the app
March 5, 2020

Great app. Because I am not that experienced with coding, I contacted the customer service a lot. Quick response, always helpful. Really recommend Infinite Options!

Datumhanger
Netherlands
2 months using the app
May 21, 2019

Service absolutely the best. Had a problem, and it was fixed straight away. Love how Infinite Options give you a great variety of selections. Thank you for the great service.

OnYa Wall Canvas
Australia
2 months using the app
January 3, 2019

We offer hundreds of items and everything we offer is Personalized. We have had a very successful website for many years but now my hosting company is getting out of that business. So now I am re-designing my site to make it more mobile friendly. I am new at website design and have needed a lot of help getting it ready to go.

Alan and others at Infinite Options have all gone above and beyond to assist me with everything I have asked of them and in a timely manner.

I am only sorry that 5 Stars is the maximum.

Buf's
United States
2 months using the app
Edited April 6, 2018

Fantastic App! When I first installed it I was concerned that I couldn't just add pricing for an option, I had to link it to a product. I soon found a quick work around by creating a "dummy" product that has variant for just prices so I can link to that variant. Works like a charm and I can add my bedding which has a lot of options and add ons very quickly!

Seaside Beach Decor
United States
2 months using the app