Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

July 20, 2022

Installed this app as our previous upselling app was very expensive, and this app seamed to suit our needs more. The team behind this app were very friendly and offered incredible support in getting the look of the product form exactly how we wanted it. I also had a very specific need in WHEN the form appeared (regarding customer tags etc). They were super helpful and I'd recommend this app to anyone!

UK Aspire Vendor
United Kingdom
7 days using the app
November 14, 2017

Easy to use, works instantly without any bugs, editing was a breeze. You should charge a monthly fee now! :)

Vapenu
Netherlands
7 days using the app
July 9, 2019

I used this app as I had a numerous options required for some products. It was easy to install and the support was quick and easy.
It functions well and does exactly what I needed.
Mandy and the support team were great to deal with.
Highly recommend

Delta Canine
New Zealand
7 days using the app
Edited May 15, 2018

First off, the customer service Rocks!! Super helpful!
The app seems to be user friendly right off the bat! So far...A+! Thank you ShopPad;)

Maudecarrincollection
United States
7 days using the app
September 18, 2018

I had a little trouble at first but Matt helped me figure it out. This will make ordering with monograms easier!

Southern Charmed Smocks
United States
7 days using the app
June 16, 2016

This is exactly what I was looking for and the best part is, a free app!

Alexs Cycle
Japan
7 days using the app
October 20, 2022

The app is a great idea however in real world it doe not function well. It constantly disconnects and stops adding products to the customers carts even though the products are clearly checked. We have had multiple talks with them and the issue keeps persisting. They will fix it and then it doesnt work again. We dont know whos fault it is or why this keeps happening but we are losing thousands a month because of this issue to include customer service complaints where the customer thought an item was supposed to arrive, If this issue gets fixed we will consider updating this review

DezLin
United States
7 months using the app
ShopPad Inc. replied October 25, 2022

HI DezLin Team,
I am very sorry that you experienced a continued issue with bundled products.
Our support team was able to assist with additional troubleshooting to resolve the issue. If you continue to experience any other issues with orders or update your theme, please notify our team immediately so we can help.

(-Annette, Director of Customer Success)

December 13, 2017

This app is amazing! Does exactly what it says it will do with no hidden fees. I paid the fee to have one of their experts help me out and the customer service was absolutely perfect.

I also attended their intro webinar which was soooo helpful.

Totally recommend.

Thank you!

Barn Burner Hockey
Canada
7 days using the app
August 3, 2018

AMAZING!!! I love ShopPad! I signed up for the expert install and they installed the app super fast! Thank you ShopPad!!

Bobby And Bambis Gourmet Bakery
United States
7 days using the app
February 4, 2021

super helpful support, even did a free custom code change to my theme within mere hours, I'm impressed! Options load quickly. All in all a very good deal!
Only thing missing is a file uploader included in the package.

NEBULITE Berlin
Germany
7 days using the app