Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality products that maintain quality after multiple washes and its user-friendly interface that integrates easily with Shopify. The responsive customer service team is noted for quickly resolving issues with solutions like product replacements or expedited shipping. Merchants also benefit from the app's fast fulfillment and shipping, competitive pricing, and extensive product customization options. Additionally, the supportive Facebook community group is highlighted as a valuable resource for merchant engagement and learning.
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Custom Cat is one of the best, if not, the best Print On Demand Apps that I've used. Very easy to use and great support.
Best customer support and best print in the market, No DOUBT! Been using CustomCat now 3 years. Highly recommended company for your print on demand business.
Great customer service, This app has a great range of products and the prices are phenomenal. I'm super satisfied with it so far! Thank you
WORST POD EVER. Don’t be charmed by their low prices. They are cheap but they worked cheap as well. Embroidery: so technically limited and optimized to reflect their price positionning that they ALTERATE your designs in the worst way with no respect to the creation. Direct to garnement: don’t care at all of proportions and when pointing their lack of quality, hiding behind their guidelines and that your files are wrong! Telling the issue may come that you upload vectors..but their guidelines allows vectors...ok. I bought more than 300 dollars of samples before (plus the custom fees to pay) and even with that I had 5 orders and 3 of them have been a total failure. Make yourself the best gift of all: RUN AWAY FROM THEM.
This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat
custom cat customer service rep was helpful and knowledgeable thank you.
Was getting killed on Fraud. Since I am new I didn't know what the options were. Bret walked me through checking Orders in Process and how to stop them. Really great customer service from Shopify
Thanks, Bret!
Custom Cat is amazing, that's the most import piece if you don't want to read a lot. Here's why it's amazing...We previously did in house print. It was tough to decide we needed to go hands off in order to grow. It was tough determining which POD would have the products we were used to, the quality we delivery, fair pricing and good fulfillment times. They have ALL of that AND amazing support. Not that you need/want to call in as their video tutorials are amazing but when you have to call in it is excellent. Our account manager, JT has walked us through some things like the implementation of the app for use with Shopify and it is clear that they value their consumers. Stop reading and try it for yourself!
There is no better POD partner than CustomCat. I've tried them all since 2014 and all roads lead back to Custom Cat. Superior printing, superior production times, superior customer service. Avoid at your own peril .
I'm really happy with this app it is really easy to use. Custom Cat also has the best customer service with quick responses which is very helpful.