Reviews (552)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products that maintain quality after multiple washes and its user-friendly interface that integrates easily with Shopify. The responsive customer service team is noted for quickly resolving issues with solutions like product replacements or expedited shipping. Merchants also benefit from the app's fast fulfillment and shipping, competitive pricing, and extensive product customization options. Additionally, the supportive Facebook community group is highlighted as a valuable resource for merchant engagement and learning.

Edited November 14, 2019

I'm fulfilling via CSV file. Great app, the support service is amazing :)

Not yet has eBay connect integration, please add more integration connects.

SweetDeals365
United States
4 months using the app
November 19, 2019

This is best app for fulfill POD product. Best support and low basecost. Very quick support and fast shipping. Thank you so much

Teeleetee
Vietnam
4 months using the app
October 30, 2019

This is best app for Fulfillment POD product with high quality and low base cost. The customer service behind CustomCat is amazing. Very good and fast support and Easy set up and use. If you have any questions or difficulties they will help you and do so quickly and professionally. Thank you to the entire CustomCat team.

LoveLoveStore
United States
4 months using the app
Edited July 2, 2020

CustomCat truly is a state of the art Print on Demand fulfillment company. They are based in the USA, they are FAST, their pricing is incredibly low, they have a wide range of products, they integrate with Shopify and Woocommerce, they have personalization options so your customers can add their own customization on their own, and even more importantly, they have responsive customer service and great leadership who truly cares and is accessible within their FB group.
We've sold thousands of products through them. Things seldom go wrong, and when they do, CustomCat always make things right. Highly recommend them.

Almighty America
United States
4 months using the app
October 26, 2019

This is best app for Fulfillment POD product with high quality and low base cost. Very good and fast support and Easy set up and use. Thanks

YoungHan
Vietnam
4 months using the app
April 29, 2019

Dark quality reputable manufacturer satisfied with customers. Super fast shipping prices suitable for sellers

john-hh
Vietnam
4 months using the app
Edited April 26, 2019

Good quality products, fast shipping. I really like the customcat working interface: flexible, smart, convenient

sunflow99
Vietnam
4 months using the app
December 20, 2018

First off Merry Christmas and Happy Holidays to the awesome people working at CustomCat. I especially want to thank Mike for taking my call and fully educating me on the processes of print on demand. Mike listened very carefully to my questions and provided the answers in a very clear way. I am a graphic artist and new to the Print on Demand scene. I used to print via silk screen and used the post office as my shipping center. Fast forward to 2018 and thanks to CC, I can sit back and focus on designing artwork. With CC's affordable product prices and affordable shipping costs, I can now get rid of my warehouse and printing supplies. As a graphic artist this is the ultimate experience; all I have to do is draw, upload and let my marketing skills and CC do the rest. The value of my time being free to draw verses shopping for supplies and setting up the screens is definitely worth the monthly premium. Thanks again CC for doing the hard work and offering very low prices for the service.

ArtichokeUSA
United States
4 months using the app
December 15, 2019

I really like this app, help my business is so much. Best app for fulfilled POD with high quality product and low base cost. Good and quick support and fast shipping. Very very good

VIIMOSTORE
Vietnam
4 months using the app
August 19, 2020

Great customer support and a clean integration with Shopify. The products they provide are top notch and I've been very pleased in all my transactions with them.

Cakote
Vietnam
4 months using the app