Reviews (554)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this print on demand app for its high-quality products that maintain their appearance after multiple washes. They appreciate the responsive customer service that assists with technical and design issues, fast production and shipping times, and seamless Shopify integration. The app offers a wide range of customizable products and competitive pricing, enhancing profit margins. Additional resources like a Facebook seller group and video tutorials are also valued. Long-term merchants commend its reliability and consistent quality, fostering loyalty.

May 22, 2019

This is best app for fulfillment t-shirt and more POD. Low base cost and help my business so much. Very quick and friendly support. Vote for this.

Sakacat
Vietnam
26 days using the app
January 13, 2020

This app help my business a lot. Best app for fulfilled POD. Low base cost and high quality with fast support. I really like that and thank you

VOVOSTORES
Vietnam
26 days using the app
January 21, 2019

I used this app help me so much for my business. This is best fulfillment app . I really like this and thank you so much

Coscotee
Vietnam
26 days using the app
March 15, 2019

This app is best for fulfillment and easy to use, quick support. Really help my business a lot. I have been use Customcat for over 3 years and this is my best choice. Thanks

Sakacat
Vietnam
25 days using the app
Edited March 4, 2019

The app is user friendly & the customer service is fantastic. Help my business so much and very good support. CustomCat is the best POD company in the industry.thanks

freeoder
Vietnam
25 days using the app
May 29, 2023

I got 2 orders but only ended up for me refunding them because custom cat did not receive the orders on their end. Also, when I tried placing a manual order from my portal, their payment processor would not accept my payment whether I use Paypal or a credit card.

Infinite Division
United States
11 months using the app
Edited April 2, 2019

This is best appp for fulfillment, low base cost. Quick and best support. Easy for set up and use. Really like that.

Coscotee
Vietnam
24 days using the app
April 19, 2018

So glad I found CustomCat. Best POD app in the business by far!

Flukemasterofficalstore
United States
24 days using the app
August 9, 2020

The app is easy enough to use and they have a good array of products, but their print quality in TERRIBLE. They put so much starch on the fabric that the ink just bleeds everywhere. Then they shove it in a bag without letting it dry and the prints get stuck together.
I’ve used several drop ship printers and Customcat is, by far, the worst.

Pepper's Place Gift Shop
United States
10 months using the app
Bespoke Technologies replied August 20, 2020

Thank you for sharing your feedback with us! We're truly sorry to hear that your experience hasn't been great, but we hope to improve it moving forward.

We'd like to ensure the quality of the products, as well as our services, are up to CustomCat's standards. I noticed our team is already in contact with you about the product quality concern.

If there's anything we can help with or if you have any concerns, feel free to contact me directly at jt@customcat.com

Edited January 25, 2019

I used customcat's service, it's good with quality and quality print service is also very satisfied, enthusiastic support team to help. I tried bundling with customcat for 2 years, it didn't disappoint me at all. great

order.cuong
Vietnam
23 days using the app