Reviews (546)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active ...

March 27, 2021

Cannot emphasize how incredible working with CustomCat has been! Their print on demand service is what enabled us to start our business without keeping inventory on hand. Everything is super intuitive, from the product uploader to the automated order process & fulfillment. Alex went out of his way to walk us through all the steps when we were setting up our products, and continues to go above and ...

MoodyKidzClub
United States
Over 3 years using the app
April 26, 2019

We used customcat for our Amazon store. This is the best platform with good products, quality in print, satisfy with customer service. Number one in our choices

PAVULI
Japan
Over 3 years using the app
January 22, 2021

I use this service to design and sell clothing and accessories through my business. I am absolutely blown away by the quality of Customcat products. Production and shipping times are very good. Would not do business anywhere else.

amazingff
Vietnam
Over 3 years using the app
October 9, 2019

Really good products, quick support. The printing quality is getting better now. The best print on demand company on the market.

TeeEver
United States
Over 3 years using the app
July 12, 2022

A great app. Easy to use, low cost. The support system is relatively good, with a variety of languages ​​to support.

uBlueE Store
United States
Over 3 years using the app
January 30, 2018

So far my experience with custom cat has been great. I was reluctant to try them at first because of some of the negative reviews, however my experience so far has been great.

We've processed about 10 orders with them so far and I am looking forward to many many more in the future.

Wig Addiction
United States
Over 3 years using the app
May 10, 2018

TLDR: I love this company. I've had several months experience with them on multiple levels and they have rocked it out every time.

I was a little skeptical about using CustomCat as my primary DTG company when I first read their reviews. I'm really glad I took a chance,

I've been using these guys for several months. I've had many orders and yes, there have been a few glitches ( it's going to ...

Glass Fin
United States
Over 3 years using the app
October 22, 2018

The UI is excellent. I was able to get my store up and running in no time with CustomCat. Their product selection is fantastic. Orders get fulfilled within 2 business days at most. My customers are very happy with the turnaround time. I would recommend CustomCat to anyone. Keep up the good work CC.

Need This Please
United States
Over 3 years using the app
May 16, 2018

Fantastic company. The customer service has been exceptional. I have been working with JT for a while now and he got me up and running within a week. This is my first store and the CustomCat team made it a breeze to get started.

Mike Epps Enterprises
United States
About 3 years using the app
August 21, 2018

excellent app and great customer service. Keep up the great work CC!

Endless Summer Golf
United States
About 3 years using the app